DevOps Engineer

FirmPilot is looking for a mid-level DevOps Engineer who is passionate about Continuous Delivery and building reliable deployment pipelines. The role involves managing and optimizing cloud infrastructure, supporting security best practices, and collaborating closely with the development team to ensure efficient production deployments.

Responsibilities:

• Build Continuous Delivery pipelines that enable safe, frequent production deployments
• Manage and optimize cloud infrastructure for performance, cost efficiency, and reliability
• Evaluate and implement infrastructure solutions and best practices as new needs arise
• Support security best practices across containerized services
• Own observability and monitoring across backend and frontend systems
• Participate in daytime on-call rotation and contribute to incident response and postmortem processes
• Support internal employee technology requests, including device setup, troubleshooting, software installation, and access issues
• Provision and deprovision employee accounts across company systems as part of onboarding and offboarding processes
• Manage company-issued hardware, including laptops, peripherals, inventory tracking, replacements, and lifecycle management
• Maintain user access permissions and assist with identity and access management best practices
• Support endpoint security initiatives, including device compliance, access controls, and security best practices
• Document internal IT processes and maintain technical documentation to support a growing organization

Requirements:

• Solid understanding of Continuous Delivery principles and real-world implementation using Terraform and GitHub Actions
• Experience managing AWS infrastructure at scale — including multi-account environments, IAM, ECS Fargate, SNS/SQS, and event-driven architectures
• Strong background in containerization and Docker
• Familiarity with security best practices for cloud-native environments
• Comfortable using monitoring tools to identify and diagnose performance issues across the stack, including frontend systems
• Strong general troubleshooting skills, with the ability to track down root causes across distributed, event-driven systems
• Experience with feature flags and progressive rollout strategies
• Honesty and consistency: you do what you say you'll do, and you're upfront when something's off
• Curiosity and discipline: you dig into problems rather than guessing, and you follow through on the boring-but-important parts of the job
• High emotional intelligence: comfortable asking for help, quick to own and surface your own mistakes
• Kubernetes experience is a plus — we have workloads on EKS today and are expanding our footprint there