Responsible for gathering and organizing business data through an integrated software suite.
Oversees applications that automate business functions.
Accomplishes straightforward, relatively simple tasks using defined procedures.
Receives instruction, guidance, or direction from more senior level roles.
Assists in executing the testing/quality assurance needs of the enterprise business suite.
Document testing outcomes.
Develops understanding of business theories, concepts, principles and techniques of the business areas to identify opportunities for process improvement.
Assists with the development of business process designs, user guides and training materials to support system adoption.
Provides support and resolution assistance for production and process issues.
Seeks guidance to troubleshoot and decipher error messages.

Bachelor's degree in a related field OR equivalent combination of education and experience
0+ years of experience in a related job discipline
Experience developing training materials, job aids, or user documentation to support business processes or system implementations
Familiarity with instructional design principles or adult learning concepts
Experience translating technical processes into clear, user-friendly documentation
Exposure to enterprise systems such as HRIS, ERP, or workforce management tools (e.g., UKG, Kronos)
Experience supporting system implementations, testing (UAT), or go-live readiness activities
Strong analytical, problem-solving, and written communication skills.

Business Systems Analyst I – ERP Training Developer

Key skills