BCD Travel is a company that helps organizations travel smart and achieve more through innovative solutions in corporate travel. They are seeking a Senior Manager Product – Travel Commerce to oversee the execution and delivery of air product initiatives, focusing on requirements development and operational validation.
Responsibilities:
- Support feature‑level definition and refinement within air product initiatives
- Develop and maintain detailed product requirements, acceptance criteria, and supporting documentation
- Coordinate and execute UAT and functional validation, including XML and API behavior
- Validate servicing flows, edge cases, and operational scenarios
- Manage defect triage, issue tracking, and support cases related to air integrations
- Partner with engineering and QA teams to ensure delivery meets functional and operational expectations
- Support deployment activities and confirm configuration accuracy across points of sale
- Enable regional teams with release notes, known limitations, and operational guidance
- Monitor post‑release performance and support issue resolution as needed
Requirements:
- Strong Travel and hospitality industry experience
- Solid understanding of corporate travel management and business
- Expert product management ownership in air content and supplier integration
- Expertise in complex systems integration, NDC, low-cost carrier models, and multi-channel
- Experience leading major cross-domain initiatives with global and regional scope
- Proficiency in supporting product strategy, producing product documentation, and strengthening product management governance
- Proficiency with XML and JSON API implementation
- Proficiency in M365 tools including AI assistants
- Fluent in business English and effective in oral, written, and presentation communication