AOS Data Management and Project Lead

Academy of Art University is seeking a fully remote AOS Data Management and Project Lead. This position involves leading daily business operations and data/application processing needs throughout the Admissions business day, collaborating with various stakeholders to ensure efficient data management and reporting.

Responsibilities:

• Lead data processing and workflow optimization projects from documentation, scheduling, delegation, and testing
• Liaise with IT and other technical resource support in meeting project goals and rollout deadlines
• Delegate and lead project tasks based on team members’ individual strengths, skill set and experience level
• Track project progress, post go-live performance and successful completion of short- and long-term goals
• Lead accurate execution and delivery of specific recurring reports (i.e. Gross Applications, Registrations, YOY data comparison, etc.)
• Assist with daily tracking, reporting, and ongoing quality assurance checks and measures of ongoing data updates of student information, along with specific QA/reporting needs per time of year
• Effectively execute system audits and analyses; Recommend creation of strategic quality assurance system queries and efforts
• Effectively lead Admissions Acuity and Web Form Appointment flow, ensuring daily appointment availability and cap are in sync with Admissions Specialists’ work schedule
• Collaborate with department leadership to ensure all University and Admissions programs data processes are accurately and timely planned and executed. Examples are but not limited to: Domestic and International Admissions Scholarships, Art Educator Scholarship Program, Salesforce Campaign Data set up and management, UGRD, GRAD, and Pre-College Art and Design Experience Application Data and Workflow needs, Open House and other event RSVP tracking and results (QA and Reporting)
• Work side-by-side with AOS Management Team to monitor and manage all aspects of service levels optimization and all other quality assurance standards
• Serve as backup for other AOS Technical and Database partners on reporting, operations, and project needs
• Effectively address operations and data issue resolution, recommend and lead stop gap and long-term solutions
• Partner with Department Manager in leading onsite and offsite Admissions Events / Open House real time data updates, application processing, tracking and timely results reporting
• Support and serve as AOS Manager’s back up in leading all aspects of streamlined communication and daily operation needs for the department
• Support VP of Admissions Operations in effectively executing ad hoc data reporting preparations and documentation

Requirements:

• Experience leveraging data for detailed reports to Senior Management
• Proven success leading data processing by utilizing platforms like Salesforce
• Desire to continuously improve and receive feedback and coaching from Managers
• Strong attention to detail while meticulously ensuring accuracy, consistency, and high quality in tasks
• Ability to summarize, analyze and explore large datasets
• Experience creating relationships between different data tables using Data Analysis Expressions
• Proficient in Excel including Pivot table and VLOOKUP
• Ability to shift focus rapidly between long-term projects and urgent, short-turnaround requests
• A Bachelor's degree - is preferred
• Desire to work with a variety of employees with varied backgrounds