Senior Oracle Cloud Project Manager (Public Sector/K12)

IBM is a leading consulting company that focuses on long-term client relationships and collaboration across industries. They are seeking a Senior Oracle Cloud Project Manager to join their Oracle Cloud Consulting team, primarily focusing on the public sector and K12 markets. The role involves managing projects, improving customer success, and establishing best practices within IBM delivery.

Responsibilities:

• Improve customer success through customer-centric engagement and high customer satisfaction
• Establish public sector/k12 industry best practices and customer advocacy within IBM delivery
• Orchestrate delivery-led growth and partnership with public sector/k12 clients
• Create customer forums and groups to enhance IBM client experience and IBM industry presence
• Administer IBM engagement by expanding IBM Service Lines within our public sector clients
• Direct multiple project work teams, collaborating closely with project managers, account managers, and delivery leadership. Direct development and integration of project deliverables
• Set project objectives and priorities. Monitor project progress, performance, and staffing requirements
• Provide leadership and creativity in structuring large client engagements, typically with multi-year contracts, multiple sub-contractors, and numerous phases
• Successfully and profitably manage the delivery of a portfolio of public sector projects and services within planned timelines, budgets, margins, and quality specifications. Use appropriate methodologies (such as risk mitigation/management, change/control management and contract management)
• Write accurate and effective statements of work so that both the client and IBM staff understand the project expectations and roles
• Identify and pursue new business opportunities that result in profitable revenue growth within the existing client bases, and sells (i.e., qualifies, prices, negotiates) services within one's area of expertise
• Participate in Sales and Pre-sales activities for new Public Sector client pursuits, representing IBM’s delivery methodology, approach, and expertise within the prospect’s particular government vertical
• Establish strong client relationships to leverage public sector expertise to translate the client’s long-range requirements and objectives into a services strategy
• Establish strong partnerships with client’s senior management and executive levels, navigating through project progress, anticipating and communicating issues with resolution options, representing IBM on executive steering committees, and serving as an escalation point. Maintain long term client relationships after project completion
• Function as an expert in one or more solution areas; use expertise to determine how the particular solution fits into the client’s business and generates growth for IBM
• Establish and maintain relationships with public sector trade associations, regulatory organizations, and key government executives

Requirements:

• A minimum of 15 years of consulting experience or equivalent, with at IBM 6 years of managing projects/programs at other consulting firms supporting public sector clients
• Prior experience with ERP and HCM SaaS applications preferably with Oracle Cloud
• Prior experience performing the job of an architect or solutions specialist, business development manager (or consultative selling /closing experience), or project manager
• A sustained record of developing new add-on, profitable business
• Strong communication skills with experience developing relationships with a variety of clients at all levels. Strong presentation and listening skills
• Collaborative team player who demonstrates willingness to support multiple aspects of the business with an ability to work in a IBM-paced environment with diverse groups
• Attention to detail – a natural curiosity to dig deeper to understand problems and to relentlessly strive to find a solution
• In-depth knowledge of public sector organizations, processes, challenges, common systems, and technologies
• Active participation in professional associations, industry roundtables, etc
• Master's Degree
• Strong Oracle Applications Knowledge: Experience in delivering Oracle Applications solutions, including understanding of project charter or contract requirements, is beneficial for this role. This includes knowledge of Oracle Enterprise Applications and similar environments
• Advanced PM Methodologies: Experience with project management methodologies, including their application in guiding project planning, execution, and monitoring, is preferred. This expertise enables effective project delivery and meeting contractual obligations