Gallagher Bassett is dedicated to helping clients navigate complexity and support recovery. They are seeking a Senior Business Systems Analyst to join their Finance Systems Projects and Transformation team, responsible for bridging Finance and IT, managing system requirements, and ensuring alignment with departmental objectives.
Responsibilities:
- Serve as a subject matter expert (SME) for finance systems
- Build strong relationships at all levels across the organization, particularly within finance and operations
- Troubleshoot and resolve system-related issues and data discrepancies; serve as a point of escalation for complex system support needs
- Analyze financial systems performance, configurations, and workflows to identify opportunities for improvement
- Collaborate with finance users to gather business requirements, document system needs, and recommend solutions or enhancements
- Support finance processes such as month-end close, reconciliations, and financial reporting by ensuring systems are functioning properly and efficiently
- Assist in testing and validating changes, patches, upgrades, and new functionality across financial platforms
- Work with IT or vendors on system configuration, data integration, and technical issue resolution
- Maintain user roles, permissions, and security controls to ensure proper access and compliance
- Develop user documentation, training materials, and provide training and support to finance teams
- Support projects such as new system rollouts, automation initiatives, and reporting enhancements
Requirements:
- Typically requires a University Degree and minimum 5 years of prior relevant experience, or equivalent experience
- Bachelor's degree in Finance, Accounting, Information Systems, or a related field
- 5+ years of experience supporting or analyzing financial systems in a business environment
- Proven ability to manage cross-functional projects and lead teams
- Strong Written And Verbal Communication Skills Required
- Experience with process flows and process narrative documentation
- Ability to compile and analyze complex data
- Strong understanding of finance and accounting processes
- Knowledge of SOX compliance, internal controls, or audit support
- Experience in the Insurance Industry and/or with Third Party Service Administrators
- Communication and stakeholder management
- Data analytics and reporting
- Data cleaning, structure, and management
- Capacity management and prioritization
- Business/insurance acumen
- IT processes and systems