HealthStream is the leader in healthcare workforce solutions, dedicated to improving the quality of healthcare through innovative technology. The Product Manager will be responsible for the strategy, execution, and growth of SaaS products, driving alignment across teams and building strong relationships with customers and partners.
Responsibilities:
- Define and maintain a clear product vision and roadmap for your assigned product(s), grounded in customer insights, market data, and organizational priorities
- Conduct ongoing discovery including customer interviews, usability research, and competitive analysis to deeply understand user needs and market dynamics
- Translate strategy into a prioritized backlog, using data and a clear framework to make tough tradeoff decisions
- Define product direction and partner with the Product Owner to ensure development alignment from discovery through delivery
- Define and track key product metrics (adoption, retention, revenue impact), using insights to continuously improve your products
- Manage the full product lifecycle — from ideation and scoping through launch, iteration, and sunset
- Lead product launches end-to-end, partnering with marketing and sales to drive awareness, adoption, and revenue
- Develop internal training, sales enablement materials, and customer-facing resources to support successful rollouts
- Identify market opportunities including conferences, industry events, and partnerships that can accelerate growth
- Drive alignment across cross-functional teams around a shared product direction, building consensus and momentum through influence and relationships
- Build strong relationships with customers, partners, and internal stakeholders, acting as a trusted voice of the product
- Manage and grow strategic business partner relationships, including evaluating new partnerships and supporting contract negotiations with leadership and legal
Requirements:
- 3–5 years of experience in software product management, with hands-on ownership of a SaaS application
- Demonstrated experience managing a SaaS product end-to-end, including roadmap ownership and cross-functional collaboration
- Strong track record of using data and customer research to drive product decisions
- Experience leading go-to-market efforts for product launches
- Excellent written, verbal, and presentation skills; you can communicate clearly to both technical and non-technical audiences
- Comfortable leading cross-functional teams and influencing without direct authority
- Bachelor's degree in business, marketing, technology, or a related field
- This is a hybrid role on the Quality & Compliance team, requiring in-office presence two days per week
- Experience in healthcare technology or another regulated industry
- Clinical background, such as a nurse practitioner, paramedic, registered nurse, or similar hands-on patient care experience; who can bring deep, practical insight into the needs of healthcare learners and providers
- Familiarity with agile development practices and working alongside engineering teams
- MBA or advanced degree