Rimini Street, Inc. is a global provider of mission-critical enterprise software support and services. The Senior Director, Global Sales Development is responsible for owning the global Sales Development operating model and strategy, ensuring high-quality pipeline generation and alignment with revenue priorities across regions.
Responsibilities:
- Define and own the global Sales Development strategy, including inbound/outbound balance, coverage models, and segmentation approach
- Establish global SDR role definitions, job architecture, and capacity modeling frameworks
- Standardize qualification criteria, ICP targeting principles, and meeting quality standards across regions
- Ensure the SDR model scales effectively with growth, market expansion, and changing go‑to‑market motions
- Partner with regional Sales and SDR leaders to ensure execution aligns with global strategy while enabling appropriate local flexibility
- Serve as the escalation point for systemic or cross‑regional issues impacting SDR effectiveness
- Represent regional SDR insights, constraints, and best practices to executive leadership as the “voice of the field.”
- Own global SDR playbooks, messaging frameworks, and enablement curriculum
- Define global KPIs, reporting standards, and performance benchmarks for Sales Development
- Ensure enablement consistency and quality while supporting region‑specific localization where required
- Own the strategy for the global SDR technology stack, including CRM workflows, sequencing tools, data, and AI/automation capabilities
- Lead tool selection, global configuration standards, and vendor management
- Partner with Revenue Operations and Marketing Operations to ensure reporting accuracy, data integrity, and workflow optimization
- Define global hiring profiles, competency frameworks, onboarding standards, and career paths for SDR roles
- Partner with regional leaders on promotion criteria and talent development consistency
- Influence coaching quality and talent outcomes through systems, standards, and enablement—not direct line management
Requirements:
- 10+ years of experience in Sales, Sales Development, or Revenue leadership roles
- Proven experience designing, scaling, and governing global SDR or top‑of‑funnel operating models
- Deep understanding of SDR tooling, analytics, and emerging sales technologies
- Demonstrated ability to lead through influence in complex, matrixed, and globally distributed organizations
- Strong executive communication skills and experience driving change at scale
- Experience supporting multiple go‑to‑market motions (enterprise, mid‑market, commercial)
- Prior ownership of global enablement, tooling, or revenue systems