Entry Level - Customer Service

American Income Life Insurance Company is expanding its team and is looking for new members to join in a remote capacity. The role involves assisting clients with information about supplemental benefit options, providing clear explanations, and ensuring a positive client experience.

Responsibilities:

• Communicate with clients to review available benefit programs
• Explain coverage options in a simple and easy-to-understand manner
• Answer questions and provide accurate information
• Keep up with program updates and internal processes
• Assist clients with reviewing options that may better fit their needs
• Maintain a positive and professional client experience

Requirements:

• Strong communication and listening skills
• Ability to stay organized and manage several tasks at once
• Professional attitude and willingness to learn
• Comfortable working with clients by phone or video
• Self-motivated and able to work independently
• Previous customer service or sales experience is an asset, but not required