Key skills
JavaScriptAIAnalyticsServiceNowAgileScrumRisk ManagementCommunicationCollaboration
About this role
Sr. ServiceNow Developer - GRC/TPRM/IRM
Location: Altamonte Springs, Florida (Hybrid)
Duration: 6+ Months
W2
Must have experience with ServiceNow with IRM.
Role Overview
We are seeking a Senior ServiceNow Developer with extensive expertise in Integrated Risk Management (IRM), Governance, Risk, and Compliance (GRC), and Third-Party Risk Management (TPRM). This role involves working within an established team to support, configure, and enhance ServiceNow solutions. The ideal candidate will leverage their development skills and best-practice knowledge to address complex risk and compliance workflows in a dynamic environment.
Key Responsibilities
Required Qualifications
Experience: A minimum of 5 years of hands-on ServiceNow development experience, with a significant focus on IRM, GRC, and TPRM modules. Demonstrated experience implementing solutions such as Policy & Compliance Management, Risk Management, or Third-Party Risk Management is necessary. A proven track record of working in Agile/Scrum environments is also required.
Technical Skills:
Soft Skills: The role requires the ability to configure solutions and provide best-practice recommendations. Strong communication and collaboration skills are essential for navigating complex business relationships and working with multiple stakeholders.
Preferred Qualifications
Location: Altamonte Springs, Florida (Hybrid)
Duration: 6+ Months
W2
Must have experience with ServiceNow with IRM.
Role Overview
We are seeking a Senior ServiceNow Developer with extensive expertise in Integrated Risk Management (IRM), Governance, Risk, and Compliance (GRC), and Third-Party Risk Management (TPRM). This role involves working within an established team to support, configure, and enhance ServiceNow solutions. The ideal candidate will leverage their development skills and best-practice knowledge to address complex risk and compliance workflows in a dynamic environment.
Key Responsibilities
- Develop and deliver ServiceNow solutions across IRM, GRC, and TPRM modules, including Policy & Compliance, Risk, Audit, and Vendor Risk Management.
- Execute backlog stories from technical design through development, testing, and deployment within an Agile/Scrum framework.
- Design and configure workflows, business rules, script includes, UI policies, and client scripts to meet risk and compliance use cases.
- Build and maintain integrations between ServiceNow and third-party systems using REST/SOAP APIs, MID Server, and IntegrationHub.
- Design and implement AI-assisted capabilities within ServiceNow for functions like intelligent risk mapping, evidence intake, and workflow automation.
- Participate in all Agile ceremonies, engaging with product managers and stakeholders to clarify requirements and communicate technical solutions.
- Support UAT and QA cycles, maintain technical documentation, and contribute to code reviews to ensure platform governance standards.
- Identify technical debt within existing GRC/IRM/TPRM implementations and propose remediation strategies.
Required Qualifications
Experience: A minimum of 5 years of hands-on ServiceNow development experience, with a significant focus on IRM, GRC, and TPRM modules. Demonstrated experience implementing solutions such as Policy & Compliance Management, Risk Management, or Third-Party Risk Management is necessary. A proven track record of working in Agile/Scrum environments is also required.
Technical Skills:
- Proficiency in JavaScript, Glide APIs, Flow Designer, and ServiceNow scripting best practices.
- Experience with ServiceNow integrations using REST, SOAP, IntegrationHub, and MID Server.
- Ability to configure various ServiceNow components, including UI, workflows, user roles, and security rules (ACLs).
- Working knowledge of ServiceNow AI capabilities (e.g., Predictive Intelligence, Virtual Agent, AI Search, Now Assist) and the ability to design AI-enabled workflows.
- Experience with GRC frameworks such as NIST, ISO 27001, SOC 2, or COBIT.
Soft Skills: The role requires the ability to configure solutions and provide best-practice recommendations. Strong communication and collaboration skills are essential for navigating complex business relationships and working with multiple stakeholders.
Preferred Qualifications
- Experience in regulated industries, such as healthcare or financial services.
- ServiceNow certifications (e.g., CIS-RC, CIS-VRM, CAD).
- Experience with ServiceNow Performance Analytics for GRC dashboards and KRI/KPI reporting.
- Familiarity with responsible AI practices, including human-in-the-loop review and AI governance in regulated environments.
- Background in enterprise risk management, information security, or compliance domains.