Salesforce BSA (Business Systems Analyst) –with Quote Experience

ZealTech is seeking a Salesforce Business Systems Analyst with Quote Experience. The role focuses on gathering and analyzing business requirements related to Quote-to-Cash processes, enhancing quoting workflows, and supporting the configuration of CPQ/quoting platforms.

Responsibilities:

• Gather, analyze, and document business requirements related to Quote-to-Cash (Q2C) processes
• Work closely with sales, operations, and IT teams to enhance quoting workflows and system functionality
• Translate business needs into functional specifications, user stories, and process maps
• Support configuration and optimization of CPQ/quoting platforms to improve quote accuracy and efficiency
• Perform gap analysis, impact assessments, and solution recommendations for quoting enhancements
• Coordinate UAT, defect tracking, and production support for quote-related applications
• Ensure compliance with pricing, discounting, approval, and contract management policies
• Create reports, dashboards, and documentation to monitor quote performance and business KPIs

Requirements:

• Gather, analyze, and document business requirements related to Quote-to-Cash (Q2C) processes
• Work closely with sales, operations, and IT teams to enhance quoting workflows and system functionality
• Translate business needs into functional specifications, user stories, and process maps
• Support configuration and optimization of CPQ/quoting platforms to improve quote accuracy and efficiency
• Perform gap analysis, impact assessments, and solution recommendations for quoting enhancements
• Coordinate UAT, defect tracking, and production support for quote-related applications
• Ensure compliance with pricing, discounting, approval, and contract management policies
• Create reports, dashboards, and documentation to monitor quote performance and business KPIs