Senior Product Manager, Events Data Platform

HubSpot is an AI-powered customer platform that provides software and resources for marketing, sales, and service. They are seeking a Senior Product Manager for their Events Data Platform to create a shared vision and roadmap, drive alignment, and guide new product ideas, while focusing on improving customer experience through data-driven strategies.

Responsibilities:

• Create a shared vision and cohesive roadmap for the future of this product area as a critical member of the Product Triad - our system for building product collaboratively and strategically
• Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company
• Guide new product ideas from initial concept all the way through launch
• Understand our customers and their journey through the product by engaging with them directly and often
• Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow
• Own both the developer-facing schema and ingestion experience and the end-user-facing event management surfaces, and develop strong intuition for where those audiences diverge and where they converge
• Define how behavioral event data gets structured, queried, and surfaced across HubSpot's product, including in AI-powered features, automation, reporting, and the CRM
• Shape the data collection primitives that non-technical customers rely on to understand what their users are actually doing, without needing engineering support for every new event type

Requirements:

• Experience launching products successfully to customers
• A multidisciplinary approach to thinking, combining market, business and technical insights to identify opportunities and weigh tradeoffs
• The ability to articulate product vision to a variety of audiences
• A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others
• A drive to understand customer needs deeply and truly solving for their problems
• Excellent communication, influencing, and interpersonal problem-solving skills
• A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow
• A desire to understand how HubSpot products work
• The ability to make decisions, test assumptions, and iterate - often without perfect information
• Demonstrated ability to adapt in an innovative and fast-paced environment
• An understanding of the competitive software space
• Experience with behavioral data products, including event schemas, data pipelines, developer instrumentation, or analytics infrastructure, and a strong intuition for what makes these products trustworthy and sticky
• Familiarity with the challenges of building for both technical and non-technical users on the same platform: developers who care about schema fidelity and API ergonomics, and marketers who just need to know what their customers clicked
• Comfort navigating a large internal stakeholder surface