IT Business Analyst - Care Sites

OhioHealth is a health system dedicated to wellness and care. They are seeking an IT Business Analyst to gather and analyze business requirements from stakeholders, ensuring effective communication and understanding of technology solutions needed by care sites.

Responsibilities:

• Promote a collaborative team environment and provide mentorship to junior-level analysts
• 50% Requirements Gathering - Shape business requirements by making recommendations and suggesting alternatives to proposed solutions. Translate conceptual user requirements into clear, detailed functional requirements
• Lead sessions to gather the business requirements with operational and clinical associates
• Obtain a deep understanding of relevant business area(s) to be able to recommend functional solutions and build high-quality requirements
• Understand technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly
• Use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions
• Translate complex, conceptual user requirements into clear, detailed functional requirements
• Able to translate difficult information in a concise and easy to understand language
• Work with business and delivery teams to prioritize requirements
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate
• 20% Process Flow Design - Document current processes and models to understand inefficiencies or gaps
• Document current processes and models to understand inefficiencies or gaps
• Identify and assist in prioritizing opportunities to streamline business processes
• 20% Solution/Project Delivery - Support delivery teams as they develop, test, and deploy solutions
• Manage requirements scoping throughout the delivery process
• Create artifacts as appropriate, including business case documentation, scope documentation, and process flows
• Support delivery teams as they develop, test, and deploy solutions
• Review delivery team output to ensure requirements are correctly interpreted; define and execute test cases
• 10% Workshop Facilitation - Use a variety of techniques and leads workshops to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards

Requirements:

• Bachelor's Degree
• [3-5] years of experience in business analysis
• Competency in Microsoft applications including Word, Excel, Visio, and Outlook
• Excellent planning, organizational, and time management skills
• Exceptional analytical and conceptual thinking skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Understanding of Application architectures
• Understanding of SQL and data modeling
• Experience in report and analytical requirements gathering
• Able to exercise independent judgment and act on it
• Excellent analytical, mathematical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Background in [relevant industries, functions, and/or technologies] is preferred
• Professional certification in agile methodologies is preferred