Design Director, Product Design

Instrument is a design and technology company that builds brands, products, and experiences to help businesses navigate change. They are seeking a Design Director who will lead multidisciplinary teams in creating meaningful digital experiences and tackle complex challenges in product design.

Responsibilities:

• Lead the design of complex digital products, platforms, and experiences from concept through execution
• Partner with clients and cross-functional teams to define opportunities, shape solutions, and drive alignment
• Guide teams through ambiguity, helping translate complex challenges into clear, thoughtful experiences
• Establish and maintain a high bar for craft across visual design, interaction design, systems thinking, and user experience
• Facilitate workshops, presentations, critiques, and working sessions with clients and internal teams
• Mentor designers through feedback, creative direction, and collaborative problem-solving
• Balance strategic vision with practical execution, ensuring ideas can be delivered successfully
• Lead multiple projects and workstreams while supporting team health, quality, and delivery
• Champion collaboration across design, strategy, production, and technology disciplines
• Stay curious about emerging technologies and help teams thoughtfully explore new opportunities and ways of working

Requirements:

• 8+ years of experience leading the design of complex digital products, platforms, services, or interactive experiences
• Strong product design expertise, with the ability to connect user needs, business goals, and technical realities
• Experience leading multidisciplinary teams and collaborating closely with strategy, technology, and production partners
• Systems-thinking mindset with experience navigating large-scale, interconnected experiences
• Excellent communication, presentation, and facilitation skills
• Ability to lead multiple projects and priorities while maintaining a high standard of craft and execution
• Confidence working directly with clients, building trust, and guiding complex conversations
• Curiosity about emerging technologies, including AI, and enthusiasm for exploring how they can enhance products, experiences, and workflows
• A collaborative, humble approach to leadership and problem-solving