Business Analyst – LMS & Laboratory Systems

Thermo Fisher Scientific is seeking a detail-oriented Business Analyst to support Laboratory Information Management System (LMS) initiatives. The ideal candidate will engage with stakeholders, gather user requirements, and translate them into actionable user stories while ensuring alignment with laboratory workflows and compliance needs.

Responsibilities:

• Lead requirements gathering sessions with cross-functional stakeholders
• Elicit, analyze, and document business and functional requirements with a strong focus on LMS workflows
• Translate requirements into well-defined user stories, acceptance criteria, and backlog items in Azure DevOps
• Act as a liaison between business stakeholders and technical teams to ensure alignment and clarity
• Support Agile ceremonies (sprint planning, backlog grooming, stand-ups, retrospectives)
• Ensure requirements reflect laboratory workflows, compliance needs, and data integrity standards
• Collaborate with QA to support test case development and UAT validation
• Identify gaps, risks, and process improvement opportunities within LMS implementations
• Maintain documentation including process flows, use cases, and system diagrams
• Gather and document end-to-end platform requirements, including LMS systems, third-party integrations, and instrumentation interfaces
• Support requirements for cloud-hosted environments, including user access models (SSO, roles, permissions), environment strategy (Dev / Test / Prod), and release and upgrade workflows
• Define and document integration requirements: APIs (REST, HL7, FHIR where applicable) and data exchange formats and workflows
• Map end-to-end data flows across systems, ensuring traceability from instrument to system to external interfaces
• Identify and document system dependencies and constraints across platforms
• Partner with architecture and engineering teams to align on system design, scalability, and performance considerations
• Support validation and compliance requirements in cloud and integrated environments (e.g., audit trails, data integrity, Part 11 considerations)
• Contribute to release planning and readiness assessments, ensuring dependencies are captured and managed

Requirements:

• Bachelor's degree in Business, Life Sciences, Information Systems, or related field
• 7+ years of Business Analyst experience
• Strong experience in requirements elicitation and stakeholder management
• Proven ability to write clear, concise user stories and acceptance criteria
• Hands-on experience with Azure DevOps (Boards, backlog management, user stories)
• Experience working with Laboratory Information Management Systems (LIMS/LMS)
• Direct experience in a laboratory setting (clinical, diagnostic, or research)
• Experience working in HLA laboratories
• Familiarity with lab workflows such as sample tracking, testing, and reporting
• Knowledge of regulatory environments (CLIA, CAP, FDA, GxP, 21 CFR Part 11)
• Experience supporting cloud-based or SaaS platforms
• Experience with system integrations and APIs
• Exposure to data analysis, reporting, or SQL (nice to have)