Project Manager

EXL is seeking a Project Manager with a focus on digital campaign execution and management. The role involves owning the delivery of campaign initiatives, managing offshore teams, and collaborating with various stakeholders to ensure successful project outcomes.

Responsibilities:

• Own end-to-end delivery of campaign execution and audience selection initiatives
• Manage offshore India teams to ensure timely, accurate, and high-quality delivery
• Partner with client stakeholders across business, analytics, operations, and technology teams
• Drive execution governance, issue resolution, prioritization, and delivery tracking
• Support end-to-end campaign lifecycle including planning, forecasting, execution, analytics, and reporting
• Work with bureau attributes, segmentation strategies, and PS/DM campaign execution
• Identify opportunities for workflow optimization, automation, and scalable process improvements
• Support modernization initiatives across campaign execution and reporting ecosystems
• Lead project planning and execution
• Optimize project processes and resources
• Ensure project deliverables meet requirements
• Provide technical support
• Collaborate with stakeholders

Requirements:

• 6–10+ years of experience in campaign execution, marketing operations, analytics delivery, or related roles
• Prior experience leading teams and managing offshore delivery models
• Experience within banking domains such as Credit Cards, UIL, or HE products
• Strong stakeholder management, communication, and delivery ownership skills
• Experience working with bureau data/attributes and audience targeting frameworks