Field Sales Account Executive - New Jersey Upper Coast

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, and they are seeking experienced sales professionals to drive consignment business as a Luxury Resale Advisor. This role involves client outreach, lead generation, sales performance, and ensuring a high-touch client experience throughout the consignment process.

Responsibilities:

• Client Outreach: Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity. Develop and execute creative networking and outreach strategies to attract new consignors and foster repeat business
• Lead Generation & Conversion: Proactively build pipeline by sourcing new leads, reactivating lapsed clients, and converting marketing-qualified leads into consignors. Leverage Salesforce CRM to effectively manage a book of business
• Sales Performance: Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth
• Consignment Procurement & Logistics: Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal’s e-commerce centers
• Client Experience: Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement
• Contract Management & Client Consultations: Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process
• Cross-Functional Collaboration: Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns

Requirements:

• Technologically proficient; comfortable leveraging CRM systems (e.g., Salesforce), digital tools to manage pipeline and drive performance
• Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities
• Highly motivated by ownership, growth, and impact, with the drive to build a book of business and continuously improve performance
• Results-oriented, and comfortable operating independently in a fast-paced, field-based environment
• Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver's license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed
• Willing and able to travel more than 70% within the designated market
• Tech proficiency in Salesforce (or similar CRM)
• Prior experience in selling luxury goods and/or high-end services
• Strong understanding of fashion trends and the luxury market