Programmer/Analyst, Relay Product and Tech

Amazon.com Services LLC is a leading corporate operations company focused on protecting its middle-mile transportation network. They are seeking a Business Analyst to analyze complex operational data related to fraud detection and compliance, helping to define business requirements and build reporting solutions.

Responsibilities:

• Extract, analyze, and interpret datasets using SQL, Python, and tools such as Redshift, Oracle, or Hadoop/Hive to generate actionable insights across fraud detection and compliance workflows
• Perform root cause analysis, variance analysis, and pattern identification with guidance from senior analysts
• Apply data transformations and statistical techniques to support diagnostic analysis
• Support the design and maintenance of automated reporting systems, dashboards, and KPI visuals to track fraud detection rates, investigation outcomes, and compliance metrics
• Validate data quality and help maintain data integrity across workflows
• Solve defined business problems using structured analytical approaches
• Escalate ambiguous issues while proposing initial solutions
• Support analysis for business cases, detection model evaluations, and strategic initiatives that contribute to measurable business impact
• Communicate findings clearly to immediate team and stakeholders, translating results into formats accessible to technical and non-technical audiences
• Proactively communicate project status, risks, and roadblocks
• Scope and deliver analytical projects within defined timelines
• Partner with Product, Engineering, Science, and Operations teams to support detection automation and data quality efforts
• Contribute to business requirements reviews, documentation, and process improvements
• Build repeatable, scalable solutions for recurring analytical needs