Xometry is a digital marketplace connecting manufacturers with buyers. They are seeking a Quality Assurance Engineer to support customer growth by enhancing supplier quality and ensuring compliance with quality management systems.
Responsibilities:
- Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success
- Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA’s
- Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records
- Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management
- Analyze non-conformance trends to evaluate effectiveness of corrective actions
- Problem solve and follow up on troubled orders to improve supplier quality
- Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
- Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
- Participate in QA and RMA Meetings (Live Reviews)
- Oversee internal production of products from a quality perspective
- Monitor and review quality metrics for publication
- Assist with onsite Customer Audits
- Support Quality Management System requirements
- Aid Quality Control Lab as necessary
- Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction
- Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
- Participate and provide input on initiatives to simplify and automate complex processes
- Perform all work in compliance with Xometry's quality and safety systems, policies and procedures
- Work with internal customers to implement quality measures
- Support all Continuous Improvement activities
Requirements:
- Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
- Minimum of 4-6 years of experience in engineering, quality role, or equivalent
- Minimum of 4-6 years of experience in supplier-facing role or equivalent
- Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
- Capable of performing root cause analysis and identifying solutions to complex problems
- A self-starter who can drive actions to completion
- Strong organizational skills and the ability to work in a dynamic environment
- Able to multitask, meet deadlines and support all supplier quality field activities
- Experience with DFMEA/PFMEA and DFM/DFQ
- Strong manufacturing knowledge
- Able to read and interpret CAD Models & Drawings
- Strong time management/project management capabilities
- Understanding of Six Sigma methodologies
- Knowledge of Process Certification/Process Robustness
- Superior analytic and articulation skills
- Six Sigma Black Belt Certification
- ASQ Certification
- Educated in statistics / BIG Data
- Use of GD&T quality lab equipment
- Familiar with Zendesk, Asana, SolidWorks, Tableau