Sr Software Development Engineer, Brand Store Shopping Experience

Amazon is a leading company in e-commerce and cloud computing, and they are seeking a Senior Software Development Engineer for their Brand Store Shopping Experience team. The role involves providing technical leadership for GenAI initiatives, designing and delivering capabilities that enhance the shopping experience, and mentoring engineers while tackling complex technical problems end to end.

Responsibilities:

• Provide technical leadership for the team's GenAI initiatives—drive the long-term vision, architecture, and roadmap for the agentic, conversational-plus-browse shopping experience and the services behind it
• Design and deliver GenAI capabilities at the heart of the experience, applying large language models to help shoppers explore a brand's catalog, understand their options, and find the right products in the brand's voice
• Build the systems that keep GenAI output accurate, on-brand, concise, and safe
• Own mission-critical, highly scalable, low-latency systems that serve GenAI features to hundreds of millions of shopper visits—raising the bar on every service and feature the team builds
• Partner closely with applied scientists to productionize ML/GenAI models (prompting, fine-tuning, evaluation, inference, online experimentation) and integrate them into shopper-facing experiences
• Establish evaluation, experimentation (A/B), and quality-measurement frameworks for GenAI experiences—latency, faithfulness/grounding, relevance, and business outcomes
• Drive engineering excellence and operational rigor—design reviews, coding standards, reliability, scaling, and on-call best practices
• Tackle ambiguous, complex problems end to end: design, implement, test, deploy, and operate in production
• Mentor and grow engineers on the team; act as a force multiplier across teams and earn trust with partners across product, design, science, and senior leadership