Business Analyst

Rothe Development Inc is seeking a Business Analyst for the Collaboration and Productivity Services Office in support of NASA's Enterprise Multimedia and Integrated Technical Services. The Business Analyst will be responsible for organizing and coordinating project activities, tracking milestones, and developing documentation to facilitate customer adoption of services.

Responsibilities:

• Organizing, coordinating, and monitoring project activities associated with customer transition and migration efforts
• Coordinating project activities, schedules, meetings, and deliverables among stakeholders, customer organizations, and service teams
• Tracking project milestones, action items, risks, and dependencies and providing status updates to project leadership and stakeholders
• Supporting the development and maintenance of project plans, migration schedules, communications plans, and implementation documentation
• Organizing and maintaining project documentation, records, and artifacts within approved collaboration and document management platforms
• Developing user guides, training materials, communication products, and other transition support documentation to facilitate customer adoption
• Coordinating stakeholder meetings, working groups, and customer engagement sessions in support of project objectives
• Assisting project leadership in monitoring progress, identifying issues, and ensuring project activities are completed within established schedules
• Collecting, organizing, and reporting of project metrics, customer feedback, and implementation results

Requirements:

• BA/BS degree
• Two year's experience working with geographically separated customers
• Two year's experience with software collaboration tools in a SaaS environment including Box, Mural, Slack, O365, and others
• Comfortable interfacing with senior leadership, stakeholders, customers, and other contracts
• Strong time-management skills
• Able to shift rapidly and frequently between projects