Product Manager

Private Health Management is an independent advocate and trusted partner in healthcare, focusing on guiding patients through serious medical care. They are seeking a Product Manager to help define, build, and optimize systems that support the Commercial organization, with a strong emphasis on integrating AI-powered solutions into business operations.

Responsibilities:

• Standardize commercial processes across deal management, sales lifecycle management, renewals, reporting, and KPI visibility
• Establish trusted, scalable systems of record and improve data quality, governance, and reporting consistency
• Design, prototype, and implement AI-powered tools and workflows that help commercial teams work more efficiently and extract insights from business data
• Help define PHM's long-term vision for how AI supports sales, account management, marketing, finance, reporting, and analytics functions
• Build strong partnerships across the Commercial organization and help define a gold-standard operating model that scales with company growth
• Work closely with sales, account management, marketing, finance, and leadership stakeholders to understand needs and identify opportunities for improvement
• Build trusted relationships that enable alignment across teams with differing priorities and perspectives
• Translate ambiguous business challenges into clear workflows, operating procedures, and scalable solutions
• Drive standardization across commercial processes and reporting practices
• Identify high-value opportunities to apply AI within commercial workflows
• Prototype and test AI-powered tools, interfaces, automations, and workflows using both internal and external technologies
• Partner with stakeholders to drive adoption and measure impact of AI-enabled solutions
• Stay current on emerging AI capabilities and evaluate how they can be applied to real business problems
• Support the evolution of platforms such as Salesforce, HubSpot, Outreach.io, and ServiceNow
• Improve visibility into key metrics, KPIs, and organizational performance
• Ensure solutions are practical, adopted by end users, and aligned to how commercial teams actually work

Requirements:

• Strong analytical and structured problem-solving skills with the ability to bring clarity to ambiguous situations
• Exceptional stakeholder management and relationship-building capabilities across all levels of an organization
• Curiosity, creativity, and a willingness to experiment with emerging AI tools and technologies
• Ability to work independently in a remote environment while maintaining strong cross-functional partnerships
• Interest in commercial operations, go-to-market functions, and business process improvement
• Consulting experience
• GTM Operations, Revenue Operations, or Commercial Operations experience
• Experience working closely with sales, account management, or broader commercial organizations
• Experience in high-growth or scaling environments
• Familiarity with CRM and GTM platforms such as Salesforce, HubSpot, or Outreach.io