Group Product Manager, SmarterDenials

SmarterDx is a company that builds clinical AI to transform how hospitals handle care and payment. They are seeking a Group Product Manager to lead the SmarterDenials platform, focusing on improving financial outcomes for hospitals through effective denial management.

Responsibilities:

• Own and drive the product vision and roadmap for the SmarterDenials teams - Appeal Writer, Management, and expansions — prioritizing initiatives that drive measurable clinical and commercial outcomes
• Hire, coach, and develop a team of Product Managers, raising the bar on craft, customer empathy, and execution across the group
• Deeply understand the SmarterDx user and buyer market, including payer behavior, denial patterns, and RCM workflows
• Engage customers to gather feedback, identify friction points, and surface opportunities for high-impact product improvements
• Define, track, and report on key success metrics to measure product performance, adoption, and business impact
• Support PMs leading a cross-functional team of engineers, data scientists, and designers through the full product development lifecycle

Requirements:

• 5+ years of product management experience, with at least 1–2+ years in a management role
• A track record of scaling an established product while also contributing to new product development or 0-to-1 initiatives
• 3+ years of experience in healthtech, ideally in RCM, denials management, coding, or B2B clinical workflows
• Strong cross-functional collaboration skills across engineering, data science, and UX — you know how to lead without authority
• Experience managing both external customers and internal stakeholders (Customer Success, Implementations, Sales)
• Excellent written and verbal communication; you can distill complexity into crisp narratives for both technical and executive audiences
• Experience with payer-specific denial logic, appeal workflows, or coding/clinical documentation products
• Background in software engineering, data engineering, or a quantitative field
• Proficiency in SQL or comfort with data analysis tools
• Experience launching a net-new product at a growth-stage healthtech company