Desktop / OSS Support Engineer L1
Wilmington, Illinois, United States of America
Contract
7 hours ago
$20 - $25 USD
About this role
Title: Desktop /OSS support L1
Location: Wilmington, MA onsite
Job Description
- The Engineer is responsible for managing and support end-end Desktop related activities.
- Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
- Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
- Remote support & troubleshooting of end user issues
- Windows OS, MacBook support
- Zscaler troubleshooting
- The Engineer is responsible for managing and support end-end Remote Desktop related activities.
- Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10
- Must have prior experience in Design and Implementation of SCCM hierarchy
- Must have prior experience of Design and Implement migration to SCCM from other tools