Housekeeping Supervisor IV
Pryor, Oklahoma, United States of America
Full Time
1 day ago
$67,540 - $75,140 USD
No H1B
Key skills
CAgileLeadershipCommunicationProblem Solving
About this role
Koniag Advisory and Business Solutions, LLC, a Koniag Government Services company, is seeking a Housekeeping Supervisor IV to support KABS and our government customer in Pryor, MT.
This position is covered under the Service Contract Act. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, paid holidays, paid Vacation, paid sick leave and more.
The Housekeeper Supervisor IV (Environmental Services Supervisor) leads a team responsible for safe, effective, and patient-centered cleaning and disinfection across inpatient, outpatient, procedural, and support areas.
Supervisory Services:
• Plans and assign work to subordinates, set priorities, establish work unit goals and objectives, establish work schedules from completion of work for housekeeping department.
• Coordination with linen supplier to ensure clean linens for CSU. Reconcile monthly tickets/invoice for payment.
• Conducts training with staff to ensure all staff are following infection control procedures.
• Provides orientation for new staff and annual orientation to incumbent staff
• Communicate with staff on work assignments and expectations.
• Communicates with administration on all matters concerning department including employee complaint, operational challenges.
• Perform quality checks with infection control/quality personnel, Serves on safety and infection control committees
• Responsible for ordering supplies and maintaining equipment (vacuum cleaners, floor scrubbers, etc.)
• Responsible for contracts for services and products.
• This role schedules and supervises shift-based operations (24/7), ensures compliance with infection prevention standards, supports survey readiness, and partners with Nursing, Infection Prevention (IP), Facilities, and Tribal leadership to maintain a clean, healing environment that respects Tribal culture and community priorities.
• Reports to: Support Services/EVS Manager.
• Manages: Housekeepers/EVS Technicians (multiple shifts) and key vendors.
• Schedule: Full time; shift work required (days/evenings/nights/weekends/holidays) with occasional on-call for outbreaks/surge needs.
Key Responsibilities:
• People leadership: Hire, train, coach, and evaluate EVS staff; run shift huddles; set daily assignments; manage attendance and performance; foster a respectful, safety-first culture aligned with Indian Preference policies.
• Daily operations: Oversee routine, isolation, and terminal cleaning of patient rooms; discharge/transfer turnaround; OR/procedural room cleaning per policy; public/common area cleaning; floor care; waste handling.
• Infection prevention: Enforce isolation precautions and cleaning workflows (e.g., C. diff/Contact Plus); validate cleaning (fluorescent gel/ATP where used); collaborate with IP on audits, water events, and outbreaks.
• Regulatory readiness: Maintain survey-ready documentation (policies, training, competencies, logs, audits); support Joint Commission/CMS/IHS/OSHA/EOC rounds and implement corrective actions.
• Chemicals & equipment: Ensure proper use of EPA-registered disinfectants, dilution systems, microfiber, UV or adjunct technologies (if used); maintain carts, autoscrubbers/burnishers, and spare inventories.
• Bed management support: Coordinate with Nursing/Admitting on discharge priorities; meet or beat bed-turnover SLAs and communicate delays/escalations.
• Safety & risk: Enforce PPE, bloodborne pathogen standards, sharps awareness, hazard communication/SDS access, ergonomics, and incident reporting.
• Scheduling & staffing: Build shift schedules and rotations; manage meal/break coverage; approve timecards; coordinate agency/temp staff when required.
• Vendor & budget stewardship: Oversee linen, mat, and waste vendors; verify service levels and invoices; support supply forecasting and cost control.
• Community & cultural engagement: Ensure practices respect Tribal customs and spaces; encourage local hiring and skills transfer.
Preferred Qualifications:
• B.S plus 5–7+ years in a lead or supervisory role.
• Demonstrated knowledge of healthcare cleaning/disinfection protocols, isolation workflows, and terminal cleaning.
• Familiarity with hospital surveys (Joint Commission/CMS), EOC rounding, and corrective action tracking.
• Experience supervising multiple shifts and high-priority turnaround (ED, PACU, OR, inpatient).
• Bilingual or cross-cultural communication skills a plus; experience working with Tribal organizations preferred.
• Relevant credentials desired (e.g., CHEST, CMIP, CHESP, or equivalent training).
Education:
• High school diploma or GED required plus 8-10 years of progressive supervisory experience.
• Associate’s in management, hospitality, or related field preferred or equivalent military/technical leadership experience plus 4-6 years of progressive supervisory experience.
• Completion of hospital-required supervisor and infection prevention training within onboarding period.
Licenses & Permits — State of Montana (Supervisory Oversight):
No state license is typically required to supervise EVS; however, the Supervisor must ensure staff training and compliance with hospital policies and applicable rules for:
• Infectious/regulated medical waste segregation, storage, and vendor transport requirements.
• Chemical safety (SDS access, spill response, dilution stations) and hazard communication.
• DOT hazardous materials awareness for staff who prepare or sign off on regulated medical waste shipments (if applicable).
• On-reservation coordination: Some environmental programs on Tribal lands may be administered by the Tribe or federal agencies; coordinate with Tribal environmental offices and hospital leadership before implementing changes.
Technology Skills:
• EVS/bed-tracking systems (e.g., ADT integration for discharge clean requests), mobile dispatch, and basic CMMS use for work orders.
• Proficient with Microsoft 365/Google Workspace for schedules, audits, and reporting dashboards.
• Use of cleaning validation tools (fluorescent gel, checklists; ATP if utilized by the hospital).
• Timekeeping/scheduling systems and vendor portals for supply and linen management.
Compliance Requirements:
• Healthcare standards: Joint Commission Environment of Care (EC) & Infection Control (IC), CMS CoPs, and hospital infection prevention policies.
• Safety & environmental: OSHA Bloodborne Pathogens, Hazard Communication, PPE, ergonomics; hospital/Tribal policies for regulated medical waste and chemical storage.
• Infection prevention: Isolation cleaning workflows, terminal cleaning, equipment disinfection, hand hygiene support, and construction/ICRA coordination with Facilities.
• Documentation: Staff competencies, training records, daily/weekly/monthly cleaning logs, discharge turnaround metrics, audit results, and corrective actions.
Working Conditions:
• Hospital environment on Tribal lands; frequent work in occupied patient care areas with sensitive situations.
• Shift work required (days/evenings/nights), rotating weekends/holidays; occasional extended hours for outbreaks, weather impacts, or surge events.
• Exposure to chemicals, biohazards, and noise; required use of PPE.
• Regular walking/standing; frequent interaction with patients, families, and clinical staff.
Essential Skills:
• Leadership & coaching: Clear expectations, fair workload assignment, real-time feedback, recognition, and accountability.
• Operational planning: Prioritize discharge cleans; balance routine vs. isolation vs. specialty cleaning; manage cross-coverage between shifts.
• Infection prevention literacy: Applies isolation tiers and product contact times; escalates promptly to IP when needed.
• Communication: Calm, respectful, and concise communication with clinicians, patients, Tribal leadership, and the EVS team.
• Cultural competence: Demonstrates respect for Tribal customs and community values.
• Problem solving: Rapidly addresses staffing gaps, equipment failures, or supply issues with workable interim plans.
• Customer service: Maintains a hospitality mindset that supports patient experience (e.g., HCAHPS cleanliness domain).
Physical Requirements:
• Frequent standing/walking; repetitive reaching, bending, and kneeling; pushing/pulling carts up to ~75–100 lbs; lifting up to ~35–50 lbs with assistance as needed.
• Tolerate PPE (gloves, gowns, eye/face protection, respirators as required) and exposure to cleaning agents and biohazards
• Ability to respond quickly across campus, including using stairs and navigating confined spaces.
Performance Expectations & KPIs:
• Discharge/transfer turnaround time: Meet or exceed SLA targets by shift and unit.
• Cleaning quality: ≥ 90–95% audit pass rate (checklists; fluorescent gel/ATP where used) and timely corrective actions.
• Infection prevention support: Zero high-risk findings attributable to EVS during EOC/IP rounds; rapid isolation cleaning compliance.
• Patient experience: Upward trend in “cleanliness of hospital environment” scores.
• Safety: Zero serious safety events; completion of required safety/IP trainings on time.
• Workforce health: Stable staffing, reduced absenteeism/turnover; completed performance reviews and competencies by due dates.
• Cost & stewardship: Supplies/linen usage within budget; reduced rework and waste.
Notes:
• Employment may be subject to background checks, health screening, vaccinations, and a valid driver’s license.
• Indian Preference applies where permissible by law and Tribal policy.
Career Development:
• Opportunities for professional development and training
• Continuing education support for healthcare-related certifications
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
This position is covered under the Service Contract Act. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, paid holidays, paid Vacation, paid sick leave and more.
The Housekeeper Supervisor IV (Environmental Services Supervisor) leads a team responsible for safe, effective, and patient-centered cleaning and disinfection across inpatient, outpatient, procedural, and support areas.
Supervisory Services:
• Plans and assign work to subordinates, set priorities, establish work unit goals and objectives, establish work schedules from completion of work for housekeeping department.
• Coordination with linen supplier to ensure clean linens for CSU. Reconcile monthly tickets/invoice for payment.
• Conducts training with staff to ensure all staff are following infection control procedures.
• Provides orientation for new staff and annual orientation to incumbent staff
• Communicate with staff on work assignments and expectations.
• Communicates with administration on all matters concerning department including employee complaint, operational challenges.
• Perform quality checks with infection control/quality personnel, Serves on safety and infection control committees
• Responsible for ordering supplies and maintaining equipment (vacuum cleaners, floor scrubbers, etc.)
• Responsible for contracts for services and products.
• This role schedules and supervises shift-based operations (24/7), ensures compliance with infection prevention standards, supports survey readiness, and partners with Nursing, Infection Prevention (IP), Facilities, and Tribal leadership to maintain a clean, healing environment that respects Tribal culture and community priorities.
• Reports to: Support Services/EVS Manager.
• Manages: Housekeepers/EVS Technicians (multiple shifts) and key vendors.
• Schedule: Full time; shift work required (days/evenings/nights/weekends/holidays) with occasional on-call for outbreaks/surge needs.
Key Responsibilities:
• People leadership: Hire, train, coach, and evaluate EVS staff; run shift huddles; set daily assignments; manage attendance and performance; foster a respectful, safety-first culture aligned with Indian Preference policies.
• Daily operations: Oversee routine, isolation, and terminal cleaning of patient rooms; discharge/transfer turnaround; OR/procedural room cleaning per policy; public/common area cleaning; floor care; waste handling.
• Infection prevention: Enforce isolation precautions and cleaning workflows (e.g., C. diff/Contact Plus); validate cleaning (fluorescent gel/ATP where used); collaborate with IP on audits, water events, and outbreaks.
• Regulatory readiness: Maintain survey-ready documentation (policies, training, competencies, logs, audits); support Joint Commission/CMS/IHS/OSHA/EOC rounds and implement corrective actions.
• Chemicals & equipment: Ensure proper use of EPA-registered disinfectants, dilution systems, microfiber, UV or adjunct technologies (if used); maintain carts, autoscrubbers/burnishers, and spare inventories.
• Bed management support: Coordinate with Nursing/Admitting on discharge priorities; meet or beat bed-turnover SLAs and communicate delays/escalations.
• Safety & risk: Enforce PPE, bloodborne pathogen standards, sharps awareness, hazard communication/SDS access, ergonomics, and incident reporting.
• Scheduling & staffing: Build shift schedules and rotations; manage meal/break coverage; approve timecards; coordinate agency/temp staff when required.
• Vendor & budget stewardship: Oversee linen, mat, and waste vendors; verify service levels and invoices; support supply forecasting and cost control.
• Community & cultural engagement: Ensure practices respect Tribal customs and spaces; encourage local hiring and skills transfer.
Preferred Qualifications:
• B.S plus 5–7+ years in a lead or supervisory role.
• Demonstrated knowledge of healthcare cleaning/disinfection protocols, isolation workflows, and terminal cleaning.
• Familiarity with hospital surveys (Joint Commission/CMS), EOC rounding, and corrective action tracking.
• Experience supervising multiple shifts and high-priority turnaround (ED, PACU, OR, inpatient).
• Bilingual or cross-cultural communication skills a plus; experience working with Tribal organizations preferred.
• Relevant credentials desired (e.g., CHEST, CMIP, CHESP, or equivalent training).
Education:
• High school diploma or GED required plus 8-10 years of progressive supervisory experience.
• Associate’s in management, hospitality, or related field preferred or equivalent military/technical leadership experience plus 4-6 years of progressive supervisory experience.
• Completion of hospital-required supervisor and infection prevention training within onboarding period.
Licenses & Permits — State of Montana (Supervisory Oversight):
No state license is typically required to supervise EVS; however, the Supervisor must ensure staff training and compliance with hospital policies and applicable rules for:
• Infectious/regulated medical waste segregation, storage, and vendor transport requirements.
• Chemical safety (SDS access, spill response, dilution stations) and hazard communication.
• DOT hazardous materials awareness for staff who prepare or sign off on regulated medical waste shipments (if applicable).
• On-reservation coordination: Some environmental programs on Tribal lands may be administered by the Tribe or federal agencies; coordinate with Tribal environmental offices and hospital leadership before implementing changes.
Technology Skills:
• EVS/bed-tracking systems (e.g., ADT integration for discharge clean requests), mobile dispatch, and basic CMMS use for work orders.
• Proficient with Microsoft 365/Google Workspace for schedules, audits, and reporting dashboards.
• Use of cleaning validation tools (fluorescent gel, checklists; ATP if utilized by the hospital).
• Timekeeping/scheduling systems and vendor portals for supply and linen management.
Compliance Requirements:
• Healthcare standards: Joint Commission Environment of Care (EC) & Infection Control (IC), CMS CoPs, and hospital infection prevention policies.
• Safety & environmental: OSHA Bloodborne Pathogens, Hazard Communication, PPE, ergonomics; hospital/Tribal policies for regulated medical waste and chemical storage.
• Infection prevention: Isolation cleaning workflows, terminal cleaning, equipment disinfection, hand hygiene support, and construction/ICRA coordination with Facilities.
• Documentation: Staff competencies, training records, daily/weekly/monthly cleaning logs, discharge turnaround metrics, audit results, and corrective actions.
Working Conditions:
• Hospital environment on Tribal lands; frequent work in occupied patient care areas with sensitive situations.
• Shift work required (days/evenings/nights), rotating weekends/holidays; occasional extended hours for outbreaks, weather impacts, or surge events.
• Exposure to chemicals, biohazards, and noise; required use of PPE.
• Regular walking/standing; frequent interaction with patients, families, and clinical staff.
Essential Skills:
• Leadership & coaching: Clear expectations, fair workload assignment, real-time feedback, recognition, and accountability.
• Operational planning: Prioritize discharge cleans; balance routine vs. isolation vs. specialty cleaning; manage cross-coverage between shifts.
• Infection prevention literacy: Applies isolation tiers and product contact times; escalates promptly to IP when needed.
• Communication: Calm, respectful, and concise communication with clinicians, patients, Tribal leadership, and the EVS team.
• Cultural competence: Demonstrates respect for Tribal customs and community values.
• Problem solving: Rapidly addresses staffing gaps, equipment failures, or supply issues with workable interim plans.
• Customer service: Maintains a hospitality mindset that supports patient experience (e.g., HCAHPS cleanliness domain).
Physical Requirements:
• Frequent standing/walking; repetitive reaching, bending, and kneeling; pushing/pulling carts up to ~75–100 lbs; lifting up to ~35–50 lbs with assistance as needed.
• Tolerate PPE (gloves, gowns, eye/face protection, respirators as required) and exposure to cleaning agents and biohazards
• Ability to respond quickly across campus, including using stairs and navigating confined spaces.
Performance Expectations & KPIs:
• Discharge/transfer turnaround time: Meet or exceed SLA targets by shift and unit.
• Cleaning quality: ≥ 90–95% audit pass rate (checklists; fluorescent gel/ATP where used) and timely corrective actions.
• Infection prevention support: Zero high-risk findings attributable to EVS during EOC/IP rounds; rapid isolation cleaning compliance.
• Patient experience: Upward trend in “cleanliness of hospital environment” scores.
• Safety: Zero serious safety events; completion of required safety/IP trainings on time.
• Workforce health: Stable staffing, reduced absenteeism/turnover; completed performance reviews and competencies by due dates.
• Cost & stewardship: Supplies/linen usage within budget; reduced rework and waste.
Notes:
• Employment may be subject to background checks, health screening, vaccinations, and a valid driver’s license.
• Indian Preference applies where permissible by law and Tribal policy.
Career Development:
• Opportunities for professional development and training
• Continuing education support for healthcare-related certifications
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352