Key skills
Communication
About this role
This is a remote position.
Job Highlights:
- Contract type: Independent Contractor
- Night Shift Schedule: Monday to Thursday - 8:45am to 5pm New York Time (8:45pm - 5am Manila Time)
- Friday - 8:45am to 3:45pm New York Time (8:45pm - 3:45am Manila Time)
Assist the VOB team members in meeting their responsibility to quickly and accurately identify patients' benefit eligibility in relation to Spravato services according to their insurance and prepare appropriate Authorization Forms as required by the payer.
Key Responsibilities:
- Stay on top of benefits requests through various methods such as email and client-specific applications.
- Benefits checks should be completed within an hour.
- Know method used to verify benefits such as insurance portals, carrier portals, general portals, or calling into carriers.
- Check the process of documentation on requested insurance patients.
- Follow through detailed items that need to be checked, update information in the various systems according to specific client.
- Check monthly on eligibility to ensure that the given patient is still active with the given plan and know results in various systems based on specific clients.
- Complete specific process if a plan has been changed and/or terminated.
- Complete authorization requests Forms requested by payor.
Core Values:
We hire/fire/promote based on these core values + job-specific performance.
1. Respectful of our unique cultural environment
2. Absolute confidentiality
3. Embracing teamwork
4. Loyal behavior and positive attitude
5. Accountability
6. Pro activeness
7. Thoroughness
8. Focused on results
9. Inspired to learn and grow constantly
10. Devoted to providing top-tier services to our clients through the company's "Unique Service Oriented Philosophies"
Requirements
- 2-year college degree
- 2-year experience in US-based medical billing practice or 2-year experience in a medical practice dealing with billing including but not limited to, provider credentialing, authorizations, reimbursement, etc. preferably in Behavioral Health to some degree
- Must have backup power supply (extra laptop/power bank/generator/UPS)
- Detail orientated with above-average organizational skill
- Able to plan and prioritize to meet deadlines
- Excellent verbal and written communication
- Communicates clearly and effectively
- Excellent reading comprehension
- Excellent computer skills, including Microsoft programs such as Excel, Word
- Thorough understanding of navigating the internet
Benefits
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.