About this role
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
This is an opportunity to join the Cushon Financial Crime Prevention team, part of WTW’s digital-first pensions and savings platform.
The team plays a key role in protecting customers and the business by ensuring robust onboarding and ongoing monitoring processes are in place.
In this role, you’ll support the review and onboarding of pension scheme employers, members and savings customers by carrying out Know Your Customer (KYC) checks and investigating screening alerts. You’ll work in a process-driven environment, handling a high volume of cases while maintaining accuracy and supporting wider financial crime prevention activity.
The Role
- Perform due diligence and KYC checks on workplace pension employers onboarding with Cushon
- Review alerts from financial crime screening systems and assess potential matches to customers
- Carry out additional checks where required (enhanced due diligence), including event-driven reviews and transaction monitoring
- Support ongoing query management and generation of regular management information
What you’ll bring
Experience working in 1st line financial crime, due diligence, KYC or screening processes
High attention to detail and the ability to work consistently and accurately
Strong organisational abilities and the ability to manage multiple tasks in a performance-driven environment
Ability to work in a fast-paced, high-pressure environment and meet quality and productivity KPIs
Ability to learn systems and processes efficiently
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com