Key skills
AIArtificial IntelligenceERPLeadershipStakeholder ManagementRisk ManagementResource PlanningChange ManagementCommunicationCollaboration
About this role
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
POSITION OVERVIEW
The AM Compliance of Compliance & Regulatory Operations leads strategic oversight of Special Economic Zone (SEZ) and Software Technology Parks of India (STPI) regulatory compliance across multiple client locations. This role drives comprehensive management of import-export documentation, SOFTEX declarations, foreign trade policy implementation, and strategic regulatory relationships with government authorities across India.
KEY RESPONSIBILITIES
Strategic Compliance Leadership
Provides executive oversight of SEZ, STPI, and Domestic Tariff Area (DTA) compliance operations across Hyderabad and pan-India client facilities. Develops and implements enterprise-wide compliance strategies that optimize regulatory efficiency while mitigating organizational risk. Establishes governance frameworks for maintaining Letters of Approval (LOA), Letters of Permission (LOP), and all regulatory licenses and permits.
Regulatory Authority Relations
Cultivates and manages strategic relationships with SEZ authorities, STPI officials, Customs departments, and Directorate General of Foreign Trade (DGFT) representatives. Serves as primary liaison for regulatory inquiries, audits, and policy consultations. Navigates complex regulatory environments to secure favorable outcomes for client operations.
Import-Export Operations Management
Directs comprehensive SOFTEX declaration processes and bank attestations across authorized financial institutions. Oversees end-to-end import-export documentation, customs clearance procedures, and Importer-Exporter Code (IEC) profile administration. Manages duty-free import operations for all SEZ and STPI locations throughout India, ensuring compliance with prevailing foreign trade policies.
Tax Optimization & Procurement Strategy
Leads SEZ endorsement processes for invoices to maximize tax benefits on DTA procurement of goods and services. Monitors capital goods procurement activities and maintains BCLU (Bill of Entry for Capital Goods and Luggage) bond balance oversight. Identifies opportunities for duty optimization and cost reduction through strategic compliance planning.
Strategic Operations & Asset Management
Manages relationships with customs house agents (CHA) and oversees payment processes and performance monitoring. Drives strategic initiatives for bulk debonding of aged, obsolete, or redundant duty-free assets across STPI and SEZ units, optimizing capital deployment and regulatory standing.
Documentation, Reporting & Policy Intelligence
Ensures meticulous maintenance of all compliance documentation and regulatory approvals. Produces executive-level compliance reports, regulatory newsletters, and performance dashboards for senior leadership. Maintains continuous intelligence on policy changes, regulatory updates, and industry developments. Implements proactive compliance updates and ensures timely renewal of all permits and licenses.
REQUIRED QUALIFICATIONS
Education & Experience
Bachelor's degree in Law, Commerce, International Trade, or related discipline required. Minimum 10 years of progressive leadership experience in SEZ/STPI compliance operations with demonstrated mastery of Indian EXIM policies, customs regulations, and foreign trade frameworks. Proven track record of leading high-performing compliance teams and managing complex regulatory portfolios across multiple locations.
Core Competencies
Deep technical expertise in SEZ/STPI regulations, customs procedures, SOFTEX processes, and DGFT policies. Strong strategic thinking abilities with demonstrated success in regulatory risk management and compliance optimization. Exceptional stakeholder management skills with experience engaging government authorities, senior executives, and cross-functional teams.
PREFERRED QUALIFICATIONS
Advanced degree (Master's or higher) in International Trade, Law, Taxation, or related field. Professional certifications in EXIM operations, Customs procedures, or International Trade Compliance. Demonstrated proficiency with enterprise resource planning (ERP) systems and compliance management platforms. Experience implementing compliance automation tools and digital transformation initiatives.
COMPETENCIES FOR SUCCESS
- Executive presence and strategic communication abilities
- Change management and organizational transformation experience
- Strong business acumen and commercial awareness
- Analytical mindset with data-driven decision-making approach
- Ability to operate effectively in ambiguous, evolving regulatory environments
- Cross-cultural collaboration in pan-India operations
ABOUT JLL
JLL (NYSE: JLL) is a leading professional services firm specializing in real estate and investment management. We help clients buy, build, occupy, manage and invest in a variety of real estate assets. We are committed to shaping the future of real estate for a better world by using cutting-edge technology to create rewarding opportunities and amazing spaces.
JLL is an equal opportunity employer committed to building an inclusive and diverse workforce.
Location:
On-site –Chennai, TNScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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