Team Member - R

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

 RDS team provides operations support to the Global Markets Business of Bank of America Merrill Lynch. Key Business activities include back office and middle office operations related to securities, derivatives, futures, options, currencies (FX) and commodities. Key functions include support to Trade Processing & settlement, Cash Management, Asset Services, Collateral Management, Reconciliation, and Client Data.

Job Description

RDS - Client Data Services team is responsible for adding and maintaining client information with respect to settling and confirming transactions pertaining to Global Securities (Equity – FI, PB and Cash). This includes adding and updating client bank details SSIs – standard settlement instructions, contract note delivery information and the creation of client sub trading accounts for Global Market clients.

Responsibilities*

• Understanding of Reference Data Services with respect to Capital Markets

• Capability to review Standard Settlement Instructions and confirm payments are complete

• Ability to drive processing of high volume client requests meets daily deadlines. Must have a team player perspective & be able to communicate confidently.

• To drive the development, implementation and regular review of policies and procedures on process compliance risks and issues that are material to the Business, including in particular Anti-money Laundering, Know Your Customer (KYC) and Suitability ensure adequate staff awareness and training.

 • Effectively address the business issues - Generate new opportunities that will help them stay ahead in the future.

 • Ability to maintain good connect with LOB partners and able to handle Issues and Escalations independently.

• The SSI set-ups and maintenance: Setting up the requested as per database and confirm to requestor that the request is completed within process Turn Around Time

• Perform self-review of data inputted in the back office systems. Ensure secondary review for such data is performed by the assigned reviewer in the process

Work on projects for set-up of new clients within specified deadlines

• Ensure that all established procedures are followed.

• To create improvements in business processes by contributing ideas and implementing agreed changes into the team's day-to-day operations.

 • To perform all tasks following company policy and procedures, including legal & regulatory requirements, and to prescribed company standards.

• Understanding of Business Continuity Management

• Excellent organizational skills are required with the ability to prioritise workload, work accurately and efficiently under pressure.

• To be flexible in their attitude and approach; have a strong desire to learn from day to day scenarios.

• Experience in handling the monthly deliverables like Dashboards/Risk Matrix etc.

• Ensure contingency plans / flexibility in staff levels to manage workload in adverse conditions (e.g. sickness, holidays etc)

• Good Communication skills (spoken and written English)

• Able to work in a fast paced and busy environment (high volume with tight turnaround times)

 • Tertiary qualification in business/commerce/Finance definitely preferred.