Project Manager, Associate Director, IQVIA Digital

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. They are seeking a collaborative program leader who can manage complex projects, ensuring alignment with business objectives and effective communication across stakeholders.

Responsibilities:

• Lead and drive all aspects of the project including initiation, planning/discovery, implementation, and closeout
• Own, track, validate and manage project deliverables and milestones leveraging Project Management toolbelt including but not limited to: Project Charter, Project Plan, Status Report, Communication Plan, Risk Mitigation Plan, Decisions / Actions / Issues Log
• Monitor project with day-to-day progress and communicate status to internal team members or workstreams
• Manage project delivery process, scope, timelines, milestones, dependencies, risks, issues, and communications to drive completion of moderately to highly complex projects
• Identify, manage, and escalate risks to project or program success as needed, including clear assessment of impact and recommended mitigation options
• Manage stakeholder relationships and develop, execute, and maintain communication plans tailored to appropriate audiences
• Support PMO objectives and goals
• Contribute to PMO standards, governance, reporting, operational norms, delivery processes, and team guidance metrics
• Facilitate and coordinate for user acceptance testing
• Support change management by identifying project impacts, building awareness and readiness, and contributing to training or adoption activities as needed
• Drive discovery and requirements gathering sessions with client facing teams or product teams to document key business needs and objectives
• Collaborate with appropriate teams to facilitate translation of requirements into solution design, ensuring client needs/expectations are met
• Define and document process maps specific to the project or program
• Evaluate project results against success measures and recommend or implement improvements to processes, resources, tools, and solutions that improve productivity and delivery quality

Requirements:

• Education: Bachelor's Degree
• Experience: 8-10 years of relevant experience in project management, program management, product operations, software/product development, consulting, marketing operations, data/analytics, or related business functions
• Demonstrated experience leading highly complex cross-functional projects or multiple workstreams with broad supervision and increased ownership
• Skills: Problem solving, critical thinking, oral and written communication, stakeholder management, risk management, change management, facilitation, coordination, and ability to manage multiple workstreams simultaneously
• Friendly, humble, and adaptable with positive and can-do attitude
• Self-starter and ability to manage self
• Feedback oriented; contributor to improving processes or creating efficiencies
• Customer focused; prioritize client satisfaction and delivery
• Analytical; ability to identify a problem and step back to look at the bigger picture
• Experienced; open to receiving coaching and mentoring; willingness to learn and step outside comfort zone
• Writer and speaker; communicate clear and concise messages with appropriate details; comfortable talking to clients and colleagues from peer to executive level
• Experience with one or more of the following: Program management, Product Management, Workstream management, Consulting environment, Life sciences / biotech industry, IT systems / data / analytics / integrations, Digital Marketing / Marketing Operations