Key skills
Product Management LeadershipFintech Product DevelopmentE-commerce Product DevelopmentMarketplace Product DevelopmentAI-native Product DevelopmentLarge Language Models (LLM)Agentic SearchData AnalysisLTV/CAC AnalysisProfitability AssessmentExperimentation FrameworksFunnel AnalysisStrategic LeadershipExecutive CommunicationAILLMAgenticAnalyticsLeadershipProduct Management
About this role
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. The Director of Product Management for Shopping & Offers will lead strategic initiatives and manage a portfolio of consumer journeys to enhance user experience and drive engagement and revenue.
Responsibilities:
- Define and socialize a long-term Shopping & Offers vision and strategy, and translate that vision into clear roadmaps and decisions that teams can execute against
- Manage and scale a portfolio of consumer-facing surfaces, including Home, Search, and Profile/Settings, ensuring a simple and consistent experience across platforms
- Lead and grow a high-performing PM team. Build, mentor, and manage a team of product managers, including people managers. You'll set the bar for craft, create development paths, and cultivate a culture of ownership, rigor, and candor
- Proactively align senior leadership on strategy, execution risks, and mitigation plans, ensuring organizational clarity during complex initiatives
- Partner with Engineering, Design, Analytics, and Revenue leaders to optimize the marketplace ecosystem, balancing merchant value with consumer experiences
- Establish frameworks for rigorous experimentation and funnel analysis to drive measurable gains in completion rates and customer retention
Requirements:
- 10+ years of product management leadership, with a proven track record of shipping large-scale consumer products in fintech, e-commerce, or marketplace environments
- Demonstrated ability to bring 'clarity when things feel messy,' turning ambiguous problems into crisp narratives and structured execution plans
- Familiarity with AI-native product development, including agentic patterns and LLM-powered discovery experiences, to lead our highest-leverage bets in search
- Exceptional ability to use data (including LTV/CAC and profitability assessments) to guide prioritization and quantify the impact of product features
- Experience operating through layers of leadership, delegating ownership effectively, and scaling decision-making across diverse product lines
- A 'consumer-first' mindset with a high bar for design polish and a commitment to delivering honest financial products