Key skills
AIAgileLeadershipCommunicationProblem SolvingTime ManagementCollaboration
About this role
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
About the role:
We are searching for an experienced senior product manager who thrives on building great products and enjoys working in an agile environment to lead products from ideation to delivery. Senior product managers in the Pay Pillar are essential members of our cutting-edge agile teams responsible for the delivery of mission critical payroll functionality in our innovative cloud based Human Capital Management (HCM) software solution UKG Pro.
You are skilled at serving and partnering with key internal and external stakeholders to understand customers’ problems and opportunities; and drive business outcomes for UKG and our customers. You are an analytical thinker with payroll domain knowledge and strong customer focus, who is accountable for researching, analyzing and documenting clear and actionable business requirements and business outcomes.
This role requires talent and passion for solving problems, innovation and collaboration while leading high profile initiatives and driving business outcomes. Skills essential to this role are strong analysis, organization, written and verbal communication, leadership, problem solving, product strategy and sound decision-making based on data. Core competencies that a lead product manager must possess include accountability, collaboration, team oriented, growth mindset, customer value creation, learning agility, operational excellence and service ownership.
Primary/Essential Duties and Key Responsibilities:
• Owns definition and direction of complex features and enhancements that have cross domain dependencies
• Defines and documents stories and conditions of acceptance with other stakeholders input including UX Designers, Developers and QA.
• Validate proposed value with customers and prospects using research, prototypes, and designs
• Identify and manage cross team dependencies when leading a feature through the development process.
• Partners with product leadership to on roadmap definition, then owns execution.
• Helps ensure customers and the organization is ready for new product releases by providing learning content and material and leading knowledge transfer events as needed. Work with rest of the organization to understand opportunities in knowledge gaps and serviceability needs.
• Drives features through the development process by working with engineering, prioritizing functional requirements, making appropriate scope trade offs, and ensuring completed capability satisfies customers needs in a timely manner.
• Works with internal and external stakeholders to understand the HCM/Payroll business problems our customers face and the jobs they need to complete as part of their specific roles
• Responsible for requirement prioritization and evaluating trade-offs
• Participates in customer meetings to get a better understanding of customer ideas/issues
• Communicates with multiple stakeholders including customers, prospects, as well as various internal stakeholders and synthesize multiple inputs to ensure business problem or opportunity is fully understood
Required Qualifications:
• Bachelor’s Degree in a business discipline or equivalent combination of education and experience
• 3- 5 or more years of experience in a Product Manager or Product Owner role (preferred)
• 2 or more years of experience in payroll and/or tax (preferred)
About the role:
We are searching for an experienced senior product manager who thrives on building great products and enjoys working in an agile environment to lead products from ideation to delivery. Senior product managers in the Pay Pillar are essential members of our cutting-edge agile teams responsible for the delivery of mission critical payroll functionality in our innovative cloud based Human Capital Management (HCM) software solution UKG Pro.
You are skilled at serving and partnering with key internal and external stakeholders to understand customers’ problems and opportunities; and drive business outcomes for UKG and our customers. You are an analytical thinker with payroll domain knowledge and strong customer focus, who is accountable for researching, analyzing and documenting clear and actionable business requirements and business outcomes.
This role requires talent and passion for solving problems, innovation and collaboration while leading high profile initiatives and driving business outcomes. Skills essential to this role are strong analysis, organization, written and verbal communication, leadership, problem solving, product strategy and sound decision-making based on data. Core competencies that a lead product manager must possess include accountability, collaboration, team oriented, growth mindset, customer value creation, learning agility, operational excellence and service ownership.
Primary/Essential Duties and Key Responsibilities:
• Owns definition and direction of complex features and enhancements that have cross domain dependencies
• Defines and documents stories and conditions of acceptance with other stakeholders input including UX Designers, Developers and QA.
• Validate proposed value with customers and prospects using research, prototypes, and designs
• Identify and manage cross team dependencies when leading a feature through the development process.
• Partners with product leadership to on roadmap definition, then owns execution.
• Helps ensure customers and the organization is ready for new product releases by providing learning content and material and leading knowledge transfer events as needed. Work with rest of the organization to understand opportunities in knowledge gaps and serviceability needs.
• Drives features through the development process by working with engineering, prioritizing functional requirements, making appropriate scope trade offs, and ensuring completed capability satisfies customers needs in a timely manner.
• Works with internal and external stakeholders to understand the HCM/Payroll business problems our customers face and the jobs they need to complete as part of their specific roles
• Responsible for requirement prioritization and evaluating trade-offs
• Participates in customer meetings to get a better understanding of customer ideas/issues
• Communicates with multiple stakeholders including customers, prospects, as well as various internal stakeholders and synthesize multiple inputs to ensure business problem or opportunity is fully understood
Required Qualifications:
• Bachelor’s Degree in a business discipline or equivalent combination of education and experience
• 3- 5 or more years of experience in a Product Manager or Product Owner role (preferred)
• 2 or more years of experience in payroll and/or tax (preferred)
This is a hybrid role; 3 days in the office per week is required. UKG is unable to offer visa sponsorship for this position.
Expected Traits:
• Excellent interpersonal communication skills with ability to collaborate with development partners and communicate complex concepts to internal and external stakeholders
• Strong analytical skills with ability to quickly understand the dynamic business and evolving compliance needs of our customers
• Strong ability to partner and work in a collaborative team environment to solve business problems
• Proven leadership, analytical, decision-making, and team building skills
• Innovative thinker who can leverage UKG’s innovative technologies (e.g., AI) to generate new ideas to solve business problems and drive business outcomes
• Exceptional partnership skills with ability to inspire and lead development team without management authority
• Excellent organizational and time management skills required to balance multiple priorities simultaneously
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $102,300 to $147,050. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits