About this roleOmni Hilton Head Oceanfront Resort
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
Class I Maintenance Engineer
Department: Engineering
Reports To: Director of Engineering / Engineering Supervisor
FLSA Status: Non-Exempt
Position Summary
The Class I Maintenance Engineer performs entry-level maintenance and repair tasks to help maintain the resort's guest rooms, public areas, and back-of-house facilities. Working under the guidance of senior engineering staff, this position assists with preventive maintenance, responds to guest service requests, and helps ensure the resort is maintained in a safe, clean, and operational condition while delivering exceptional guest service.
Essential Functions
• Complete assigned preventive maintenance tasks on guest rooms, public areas, and resort facilities.
• Respond promptly to guest maintenance requests in a courteous and professional manner.
• Perform basic repairs including:
◦ Replacing light bulbs and ballasts
◦ Repairing or replacing door hardware
◦ Unclogging drains
◦ Repairing plumbing fixtures
◦ Basic painting and drywall patching
◦ Minor carpentry repairs
• Assist senior engineers with electrical, HVAC, plumbing, and mechanical repairs.
• Perform routine inspections to identify maintenance concerns and report deficiencies.
• Maintain swimming pool and spa areas as assigned.
• Operate hand tools and basic power tools safely.
• Complete work orders accurately using the property's maintenance management system.
• Maintain a clean, organized, and safe work environment.
• Follow all safety procedures, OSHA standards, and Omni Hotels & Resorts policies.
• Assist with special projects, room renovations, and resort maintenance as needed.
• Perform other duties as assigned.
Qualifications
• High school diploma or GED preferred.
• Previous maintenance, construction, landscaping, or hospitality experience preferred but not required.
• Basic knowledge of general maintenance principles is a plus.
• Willingness to learn multiple maintenance trades, including plumbing, electrical, HVAC, carpentry, and painting.
• Strong customer service and communication skills.
• Ability to follow directions and work effectively as part of a team.
• Dependable with a positive attitude and strong work ethic.
Physical Requirements
• Ability to stand, walk, bend, kneel, climb stairs and ladders throughout the workday.
• Lift and carry up to 50 pounds.
• Work indoors and outdoors in varying weather conditions.
• Safely operate hand tools, ladders, and basic maintenance equipment.
Schedule Requirements
• Must be available to work a flexible schedule including mornings, evenings, weekends, and holidays.
• May be required to work overtime or respond to emergency maintenance situations as needed.
Preferred Qualifications
• Valid driver's license
• Basic knowledge of hand and power tools.
• OSHA 10 and CPO certifications or willingness to obtain.
• EPA Section 608 certification is a plus but not required.
Core Competencies
• Customer Service
• Teamwork
• Dependability
• Safety Awareness
• Initiative
• Willingness to Learn
• Attention to Detail
• Time Management
• Professionalism
This version better reflects an entry-level engineering position while providing opportunities for advancement through on-the-job training and mentorship within the Engineering Department.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.