About this role
The Pool Attendant performs guest safety and recreational work supervising, swimming and enforcing regulations for the residents. An essential responsibility of this role includes ensuring cleanliness, setting -up and safety of all areas and facilities and attend to all guests needs within the pool area as per the safety guidelines.
Position Schedule:
Daily responsibilities:
- Observes and patrols pool and enforces safety regulations.
- Provide excellent service consistent with the HOA's standards operating procedures and brand attributes.
- Greet all guests upon arrival, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
- Willing to take ownership of all resident requests and complaints, and communicate complaints/issues to Community Manager.
- Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
- Ensure swimming pools and pool areas are clean at all times and report any maintenance issues to the Manager.
- Ensure the pool deck is clean and all furniture is in the correct place at the end of the day and when setting up in the morning.
- Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting trash, moving chairs, and cleaning signs.
- Other duties as assigned.
- Customer service skills.
- Be able to communicate effectively. Ready to work varied shifts during Weekdays, weekends and holidays.
- High School diploma or equivalent.
- Basic computer knowledge.
- Previous experience working as a Pool Guest Attendant or Lifeguard preferred but not required.
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