Payroll Specialist

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

As a Payroll Specialist, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. The Payroll Specialist will assist in payroll processing and check distribution for multi-state/multi-company bi-weekly, monthly, quarterly and semi-annual payrolls as well as be responsible for all incoming inquiries and requests. This role supports the Sr. Manager with audit requests, payroll tax correspondence, outsourced payroll, special projects, assisting with payroll process documentation, and resolving escalated payroll issues. This role requires attention to detail, prioritization of assigned tasks, proficient research/problem-solving and Excel skills, and excellent customer service.

About You

• Proactive and results-driven, you excel in fast-paced environments.
• Resilient and self-motivated, you are committed to continuous improvement and high-quality results.
• Possessing strong analytical skills, you effectively analyze data to uncover actionable insights that drive business decisions.
• Skilled in creating accurate and reliable reports that support transparent and informed decision-making for senior leadership.
• Optimistic and growth-minded, you thrive in collaborative settings and actively contribute to team success and strategic objectives.
• You are eager to learn and grow within the payroll department

Qualifications

What you’ll do:  

• Demonstrate strong enthusiasm toward payroll processes, accuracy and excellence 
• Represent the team effectively; build trust and credibility and maintain confidentiality of sensitive payroll information 
• Demonstrate ability to multitask and work with the immediate payroll team as well as other departmental stakeholders
• Manage and respond to payroll/garnishment/tax email boxes answering team requests and questions from other team members
• Provide customer service and timely resolution of payroll issues
• Assist Sr. Payroll Manager with sending payroll reminders and communications to stakeholders
• Assist the Payroll Team pre payroll preparation and file organization
• Maintain proper payroll processing supporting documentation in an organized manner
• Backup support for payroll processing when a payroll team member is out on vacation
• Process all reporting requests by auditors and other departments
• Download ADP invoices and distribute to required departments
• Analyze payroll data, reports, and forms for accuracy
• Ensure payroll records are accurate, complete, and well-maintained
• Work closely with other internal/external parties to obtain data timely and follow-up as needed
• General Assistance to the payroll department
• Other payroll administrative tasks as assigned

What you’ll bring

• High school diploma or equivalent
• A minimum of 1 year experience with assisting and processing high-volume multi-state/multi-company payroll processing using ADP Workforce Now
• General understanding regarding HR/Payroll/Accounting transactions/process flows
• Must be familiar with MS office products (Word, Excel – intermediate skills, Outlook)
• Assisting with calculating bonus, commission and premium pay using excel 
• Reconciling payroll totals to preprocessing reports
• Knowledge of deduction management and garnishments
• Knowledge of ADP payroll systems
• Must be a quick learner and adaptable to a fast-paced environment
• Able to work with a wide variety of personalities and deal with each person effectively and professionally
• Must possess attention to detail and have accurate data entry
• Capable of handling multiple tasks, prioritizing work, and meeting strict deadlines
• Ability to secure confidential information
• Must possess a professional, proactive, enthusiastic attitude and complete assigned tasks with minimal supervision
• Knowledge of multi jurisdiction payroll regulations such as federal and state wage and labor laws is a plus.
• Background in benefits/accounting/HR a plus

Additional Information

Achieve well-being with:

• Hybrid and remote work opportunities
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future

At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.