Temporary, One Stop Representative

Reports To: 

Assistant Director

Position Status:

Temporary/Part-Time

Posted Pay Range: 

$16.22 - $20.27

The Temporary One Stop Specialist plays an important role in creating a seamless admissions experience for prospective and current students. This position ensures admissions documents are accurately reviewed, processed, and entered into the student information system while providing friendly, professional support to students and the public. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment where accuracy and excellent customer service are essential.

Why Join CWI?

At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution.

Responsibilities: 

Deliver Exceptional Student & Customer Support

 Provide accurate admissions and enrollment information to prospective and current students, families, and the public.

• Respond to inquiries professionally while creating a welcoming, student-centered experience.
• Assist students in navigating admissions requirements and available resources.

 Ensure Accurate Admissions Document Processing

• Review, audit, and process admissions documents with a high level of accuracy and attention to detail.
• Enter student data into the student information system efficiently while maintaining data integrity.
• Monitor missing or incomplete documentation and communicate with applicants to facilitate timely completion.

Maintain Efficient Office Operations

• Prioritize multiple tasks while meeting established processing timelines.
• Organize records and workflows to support efficient admissions operations.
• Assist with coverage during peak periods, including occasional evening hours and travel between campus locations as needed.

Support Team Success & Institutional Excellence

• Collaborate with colleagues to provide consistent, high-quality service across One Stop Student Services.
• Adapt to changing priorities and contribute to continuous process improvements.
• Demonstrate CWI's values through professional communication, teamwork, and commitment to student success.

Minimum Qualifications:

• College level coursework. Associate or bachelor’s Degree from an accredited college or university preferred.
• One year of professional experience working with students in a postsecondary setting or three years working in an office environment. Three years of professional experience working with students in a postsecondary setting or five years working in an office environment preferred.
• Computer skills with knowledge of Windows, Excel, Word, PowerPoint, Outlook, ImageNow and Colleague Databases.
• Experienced in data entry and detail work
• Bilingual (Spanish/English) preferred

Additional Instructions For Applicants: 

* All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.

** This temporary position is expected to last through December 2025, though the end date is subject to change.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.