Software Engineer II - Gen AI & Agents

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

HM Team Description:
The team builds world class, first in market, Enterprise AI Agents to help customers reach their security goals - faster and stay secure following Microsoft Zero Trust principles. You can find more details: https://learn.microsoft.com/en-us/entra/identity/conditional-access/agent-optimization Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Design, Develop, and Maintain AI Agent Systems

• Build robust, scalable, and secure AI agent frameworks and applications that automate business processes and deliver high-quality customer experiences. This includes writing high-quality code, designing systems with AI and safety in mind, and integrating with enterprise platforms like Azure AI and Microsoft 365.

Collaborate Across Teams and Products

• Work closely with cross-functional teams—including product managers, researchers, and other engineers—to define, design, and ship new features for AI agents. Foster a collaborative environment to deliver unified “One Microsoft” experiences and ensure solutions meet customer security goals.

Integrate Enterprise Data and Ensure Compliance

• Connect AI agents with internal and external knowledge sources, ensuring data privacy, compliance, and responsible AI practices. Support enterprise readiness by adhering to Microsoft’s Zero Trust principles and industry regulations.

Troubleshoot, Support, and Optimize Agent Operations

• Perform on-call duties on a rotation basis to support and resolve issues in production environments. Continuously monitor agent performance, identify trends, correct mistakes, and improve efficiency through feedback and automation.

Contribute to Innovation and Continuous Improvement

• Stay current with the latest AI technologies, development practices, and security standards. Participate in code reviews, contribute to process improvements, and help create a diverse and inclusive culture that encourages learning and innovation.

Embody our culture and values

Required Minimum Qualifications:

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.