Senior Technical Program Manager – Web Operations & Product Launches

Blueprint is a technology solutions firm headquartered in Bellevue, Washington, focused on leveraging technology to create additional revenue streams for organizations. The Senior Technical Program Manager will support a global client's web strategy and integrated marketing organization by managing high-visibility web properties and product launch initiatives, ensuring projects are delivered on time and meet quality standards.

Responsibilities:

• Project manage end-to-end delivery for product launches, marketing campaigns, and web initiatives
• Build and maintain workback schedules, project plans, dependency trackers, launch readiness plans, and status updates
• Coordinate cross-functional teams, vendors, and stakeholders to support launch planning, execution, and post-launch follow-up
• Manage project intake, prioritization, ticketing, issue tracking, and progress reporting using project management and collaboration tools
• Support launch readiness activities, including QA coordination, go/no-go checkpoints, risk tracking, and issue resolution
• Help implement standardized processes, templates, SLAs, launch playbooks, and operational best practices
• Ensure web deliverables meet quality, accessibility, privacy, compliance, and release governance standards
• Facilitate communication across business, marketing, design, engineering, and vendor teams to keep deliverables on track
• Identify project risks, blockers, gaps, and process improvement opportunities, and drive resolution with the appropriate teams
• Support administrative and operational responsibilities related to project execution, reporting, and process validation

Requirements:

• 8–10+ years of experience in technical project or program management, preferably supporting digital, web, marketing, or product launch initiatives
• Strong experience managing end-to-end project delivery, including planning, execution, dependency management, risk management, and launch readiness
• 8–10+ years of experience managing stakeholder communication across cross-functional teams
• Experience working with integrated marketing campaigns, web operations, or high-volume digital campaign execution
• Strong understanding of Agile/Scrum methodologies, waterfall project management, and software development life cycle processes
• Experience with project management tools such as MS Project, ClickUp, Wrike, Jira, Azure DevOps, or similar platforms
• Familiarity with intake processes, ticketing systems, issue tracking, and release governance workflows
• Strong written and verbal communication skills, with the ability to keep stakeholders aligned in a fast-paced environment
• Demonstrated ability to coordinate vendors, cross-team partners, and business stakeholders
• Proven track record of managing multiple priorities, timelines, dependencies, and deliverables simultaneously
• Experience supporting web production processes, including design, content management, QA, accessibility, privacy, and compliance reviews
• Experience working with CMS platforms and web publishing workflows
• Background supporting large-scale product launches, digital campaigns, or high-visibility web properties
• Experience creating or improving standardized processes, templates, SLAs, playbooks, and operational documentation
• Experience coordinating launch readiness, go/no-go processes, release reviews, and structured quality checkpoints
• Familiarity with cross-channel marketing campaign execution
• Experience working in large enterprise or technology-driven environments
• Strong ability to collaborate with marketing, design, engineering, operations, vendors, and executive stakeholders
• Comfortable working remotely with flexible hours to support stakeholders across time zones