Senior Business Systems Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. As a Senior Business Systems Analyst within the Electronic Data Migration and Implementation team, you will play a critical role in executing data migration processes and improving operational standards for various healthcare lines of business. This position involves collaborating with internal partners, writing functional specifications, and facilitating User Acceptance Testing.

Responsibilities:

• Collaborate closely with internal business partners to analyze data migration goals and requirements, with the opportunity to transition into external client-facing responsibilities as tenure on the team grows
• Write detailed functional specifications for data migration process improvements, system configurations, and automated workflows
• Plan, coordinate, and execute User Acceptance Testing (UAT) to validate that migration solutions and process improvements meet technical and operational standards
• Facilitate historical claim and prior authorization (PA) data mapping, conversion, and loading for new business integrations
• Coordinate claim and PA copy procedures for existing clients experiencing changes in business structures
• Use enterprise-approved AI tools to streamline workflow analysis, automate administrative or repetitive tasks, and continuously optimize data mapping and analysis processes
• Evaluate emerging trends and analytical tools to inform the design and implementation of strategic data migration solutions
• Support migration operations across diverse healthcare lines of business, including Commercial, HIX, Medicaid, and Medicare
• Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI

Requirements:

• 5+ years of experience in business systems analysis, technical implementation, or data migration operations
• 3+ years of experience writing detailed functional specifications, mapping requirements, or system configuration designs
• 3+ years of experience planning, executing, and documenting User Acceptance Testing (UAT)
• 3+ years of client-facing experience, serving as a primary liaison between business stakeholders, external clients, and technical teams
• Bachelor's degree in Information Systems, Computer Science, Healthcare Administration, Business, or a related field
• Demonstrated knowledge of pharmacy systems, prescription benefits management, or pharmacy data flows
• Familiarity or experience with National Council for Prescription Drug Programs (NCPDP) standards and data formats
• Experience migrating historical healthcare claims or prior authorization (PA) data
• Familiarity with healthcare lines of business such as Commercial, HIX, Medicaid, or Medicare
• Experience utilizing enterprise-approved AI tools (such as Generative AI assistants, low-code automations, or virtual collaboration tools) to optimize analysis efficiency, technical documentation drafting, or data mapping processes
• All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy