O2C Lead (CDM) Oracle Financials Cloud - Only W2

Role Title: O2C Lead (CDM) Oracle Financials Cloud

Location: Atlanta, GA (Onsite)
W2 Position

Name

Required

Importance

Experience

Order to Cash (O2C)

Yes

9

6 + Years

Oracle Financials Cloud

Yes

9

6 + Years

Oracle CDM (Communications)

Yes

9

6 + Years

Key Skills (Must Have):

Oracle Financials Cloud O2C modules (Customer Data Management, Accounts Receivable, Collections)

Customer Data Management (CDM) customer setup, hierarchies, account relationships

Billing and invoicing configuration (AR)

Collections, credit management, and dispute handling

End-to-end Order-to-Cash (O2C) lifecycle

Customer data governance, cleansing, and migration

Financial close processes (AR reconciliation, subledger accounting)

Functional design and stakeholder management

Nice to Have:

Integration experience (Oracle CPQ, Order Management, Subscription Management, OIC/APIs)

Reporting & analytics (AR aging, invoicing accuracy, collections KPIs)

Experience with global customer data models and multi-entity structures

Exposure to location-based analytics

Role Overview:

This role will lead the design, configuration, and optimization of Oracle Financials Cloud Order-to-Cash (O2C) processes, with a strong focus on Customer Data Management (CDM), Accounts Receivable, Billing, and Collections.

The candidate will drive scalable customer-to-revenue processes, ensure high-quality customer data, and enable efficient invoicing and collections operations across global business units.

Key Responsibilities:

Lead end-to-end Oracle Financials Cloud O2C implementations, focusing on CDM, AR, billing, and collections processes

Configure Customer Data Management (CDM), including customer hierarchies, account relationships, and billing structures

Define and implement O2C lifecycle processes (customer onboarding invoicing collections dispute resolution)

Design and govern customer master data models, including hierarchies, sites, and legal entity mappings

Lead data governance, cleansing, and migration activities to ensure accurate and standardized customer data

Configure and optimize billing, invoicing, and collections strategies, including credit management and dispute handling

Develop functional designs for integrations between CDM, CPQ, Order Management, Subscription systems, and AR

Monitor and resolve production issues related to customer data, invoicing, and collections processes

Support month-end and period-end close activities, ensuring accurate receivables accounting and reconciliation

Design and deliver reporting and dashboards (AR aging, collections performance, invoicing accuracy)

Collaborate with business and IT stakeholders to improve O2C processes and financial performance

Lead testing cycles (unit, SIT, UAT) and coordinate defect resolution

Document configurations, processes, and support knowledge transfer

Additional Notes for Vendors:

Strong preference for candidates with hands-on Oracle O2C / CDM implementation experience

Candidates must have deep expertise in customer hierarchies, billing, and data governance

Focus on functional leads with strong configuration experience (not generic finance profiles)

Must be comfortable working in a hybrid model with travel as needed

Years of Experience: 10-13 Years of Experience