Key skills
LeadershipSales
About this role
Job Description
The Suites Manager is responsible for managing the suites food and beverage operation for both game day and non-game day events, reporting to senior leadership.
Job Responsibilities
- Overseeing the suites food and beverage operation, including quality control, staffing and payroll, event preparation, kitchen operations, inventory, and ordering.
- Training, developing, communicating with, and motivating team members.
- Spending at least 60% of time on the floor incorporating supervising, coaching, and training.
- Implementing and maintaining a guest service and management philosophy that serves as a guide to team members.
- Developing premium menus including delivery, presentation, and standards.
- Maintaining relationships with multi-year premium suite holders as well as individual game rentals.
- Conducting daily pre-shift meetings to update staff on daily goals and objectives.
- Ensuring that all equipment is in proper operational condition and is cleaned on a regular basis.
- Performing other related duties, tasks, and responsibilities as required.
Qualifications
- Prior supervisory experience in premium services or sales
- At least 3 years as a supervisor or lead
- Ability to support the development of team members
- Ability to work an event-based schedule including evenings, weekends, and holidays
- Financial and quality service responsibilities
- Commitment to delivering exceptional guest and associate experiences
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
#FSU