Key skills
LeadershipCommunicationCollaboration
About this role
Description
IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.
A Day in the Life as an Installation Manager
As the Installation Manager, you are a dynamic leader dedicated to overseeing all aspects of both fiber optic cable and wireless installation projects. Each day, you will drive project efficiency and ensure timely completion while maintaining strict adherence to industry standards and safety regulations.
This role requires a unique blend of strategic foresight and hands-on leadership. You will spend your time guiding planning, master mapping, and managing a high-performing team of field technicians out in the communities we serve. By collaborating closely with engineers, project managers, and customers, you ensure our field operations deliver an outstanding customer experience safely and efficiently.
Location
The individual in this role will work out of our Buhler, KS offices with the flexibility to support services and work throughout South Central Kansas.
What You'll Do
Key responsibilities include:
- Lead, supervise, and develop a growing team of field technicians, overseeing hiring, onboarding, continuous training, and performance management.
- Revise and define master installation plans to meet ongoing demands and lead comprehensive territory planning.
- Ensure all field installations are performed strictly in accordance with DOT, OSHA, and company safety guidelines and policies.
- Build and maintain strong, collaborative relationships with customers, contractors, engineers, and project managers.
- Proactively identify opportunities to improve project workflow, reduce operational costs, and enhance overall safety and quality standards.
- Utilize and maximize individual team member talents to achieve aggressive company project goals and maintain top-tier productivity.
What We're Looking For
To be considered for this role, you'll need the following required qualifications:
- 5+ years of direct experience successfully managing and leading a team within roles such as; Utility Operations Manager, Telecom Installation Manager, Field Operations Supervisor, Project Manager, Construction Supervisor.
- Excellent verbal and written communication skills with a proven ability to interface directly and effectively with all levels of the organization and external stakeholders.
- Strong organizational and influence skills, with a proven knack for pivoting quickly as priorities shift in a fast-paced environment.
What Will Help You Stand Out
- Previous experience working directly as a Field Technician, Installer, or in Telecommunications Operations.
- A strong understanding of fiber optic cable installation principles, splicing techniques, testing procedures, and industry standards (e.g., ANSI/SCTE), alongside general knowledge of wireless internet systems
Desired Attributes
Beyond qualifications, these attributes set our strongest team members apart:
- High aptitude for learning and a proactive approach to growing technical skills.
- High attention to detail and a deep commitment to quality workmanship.
- Strong sense of urgency and dedication to following through on all tasks.
- Excellent communication skills, both verbal and written.
- Adaptability to manage shifting priorities in a dynamic work environment.
- Safety-focused mindset, consistently adhering to all company safety protocols.
Why work at IdeaTek:
IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include:
- Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance.
- Competitive benefits packages including medical, dental, life, and vision, along with 401k match
- Employee coaching and counseling services at no cost to employee, spouse, and children
- Tuition reimbursement for continuing education related to your individual growth goals
- Community engagement and volunteer opportunities
This role is not eligible for Visa sponsorship.
This role is not eligible for relocation.
Salary and benefits commensurate with experience.
Equal Opportunity Employer.
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