Program Manager VI

The Department of Developmental Services (DDS) is seeking a person with excellent organizational and management skills to become part of the leadership team in a busy, challenging, and rewarding environment for their Southeast Region in the Brockton Area Office, located in downtown Brockton. The Assistant Area Director (Administrator VI) fulfills a critical role in the Area Office as the second highest DDS management position at the local level. 

JOB RESPONSIBILITIES: (The duties and responsibilities stated are a general summary and not all inclusive.) 

• Assist in the management of $59 million budget in contracted services and supports to 1750 eligible individuals in the Brockton area.
• Participates in budget planning and contracting activities with the Area Director and working with Regional Contracts as needed.
• Participates as an active member of the Area Risk Review Committee and provides supports and assistance in managing crisis situations, provides support around clinical issues and works with staff to resolve conflict.
• The AAD directly supervises staff, utilizes performance evaluation processes in a timely manner and ensures the work environment is maintained consistent with negotiated labor contracts and EOHHS policy. This includes providing or arranging for on-going training and development as needed. The AAD provides indirect supervision as needed to all Brockton Area office staff.
• Develop, monitor, and maintain residential, day, and support programs to meet the needs of the individuals as well as direct the use of resources/funds provided to the Area for these programs.
• Share 24/7 on-call duties, supporting management as needed during any emergency or crisis situation and act on behalf of the Area Director when required.
• Serve as support liaison to sister agencies, community agencies, and organizations (e.g. inter-agency teams, mental health center, crisis programs), and ensure revenue is generated appropriately for the Commonwealth.
• Facilitate prioritization system for the Area, leading the Massachusetts Comprehensive Assessment Process (MASSCAP) to ensure that individual support needs are assessed and prioritized appropriately for services, waiver enrollment, and integrating priorities into the statewide Priority 1, Priority 2 and No Priority database in the MediTech platform.
• Ensure that the Brockton Area Office is in compliance with Federal and Community-based waivers, including any appropriate documentation, to ensure eligibility is maintained and that revenue is maximized though matching waiver-eligible individuals to needed services.
• Review Home and Community Services Information System (HCSIS) to resolve Incident Management issues.  

PREFFERED QUALIFICATIONS:

• Excellent organizational skills
• Excellent communication skills
• Experience working with individuals with intellectual disabilities and autism
• Experience with Federal and Community-Based Waivers
• Experience with multi-million-dollar budgets and contract administration aspects.

SCHEDULE INFORMATION:

Full-time – 37.5-hour weekly position.

Schedule Monday through Friday - 8:45 to 5:00

Days Off: Saturday and Sunday

Interested applicants should be flexible in schedule as there may be occasional nights and weekend meetings with individuals, guardians, families and other agencies. There is travel involved for this position; on-call responsibilities; will carry a phone for afterhours/weekends emergencies on a rotating basis with the Area Director.  

ABOUT THE Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

• Education, Licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines

A Criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search:  https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests 

For technical help with Mass Careers, including help logging into your profile and/or resetting your password please call the Employment Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.