Business Technology Engineer II

About the role:

In Samsara's Business Technology Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the team, you'll be in charge of owning the technology and processes that enable our people to do their best work. We are responsible for identifying, designing, implementing, and supporting the applications and integrations that create a streamlined experience for Samsarians.

As a Sr. IT Engineer on the Identity & Access Management team, you will be a technical owner for Samsara's identity infrastructure — including Okta, Google Workspace, and our Workato-based automation platform (OWL-IT). You will drive strategic initiatives, ensure platform availability and compliance, and directly contribute to reducing IT toil through automation and engineering excellence. You will also act as a subject matter expert for StateRAMP/FedRAMP controls and serve as Tier 3 escalation support for the team's most complex and sensitive requests.

This is a remote position open to candidates residing in Canada

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will: 

• Own, maintain, and optimize Samsara's Okta environments (commercial and StateRAMP/FedRAMP), including SSO integrations, group management, Okta Workflows automation, and access policy governance.
• Design, build, and support integrations and automations using Workato, including ownership of the OWL-IT IT Genie platform — Samsara's AI-powered IT service delivery and provisioning system.
• Administer and support Google Workspace, including Marketplace app management, group and OU configuration, offboarding automation, and service account governance.
• Lead and contribute to Identity & Access Management initiatives including birthright provisioning, role-based access controls, Saviynt RBAC, and access lifecycle automation.
• Be the primary IT engineering SME for StateRAMP/FedRAMP IT controls — scoping, implementing, documenting, and gathering evidence to satisfy compliance requirements.
• Provide Tier 3 escalation support for complex, sensitive, and security-related IT incidents, including SCIM, provisioning failures, and authentication issues across identity-integrated systems.
• Build and maintain clear documentation including runbooks, architecture diagrams, access policies, and business process flows in Confluence.
• Partner with Security, GRC, and cross-functional IT teams to strengthen the security posture of Samsara's identity and access management infrastructure.
• Research, assess, and incorporate new vendors and technologies into the IT stack, including evaluating automation opportunities with tools like Workato One, Vertex AI, and Gemini Enterprise.
• Mentor teammates and help elevate the technical capabilities of the broader IT Engineering team.
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• A Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience).
• 5+ years of experience in an IT Systems Engineering role with a minimum of 3+ years of hands-on experience with Okta, including SSO configuration, provisioning, group rules, Okta Workflows, and ITGC/SOX-compliant access controls.
• Demonstrated experience building and maintaining automation using Workato or similar iPaaS platforms.
• Proficiency working with REST APIs (Python preferred) for integration and automation development.
• Demonstrated experience administering Google Workspace 
• Experience implementing and supporting an Identity & Access Management solution in a corporate environment.
• Solid fundamentals in IT security, corporate systems, and compliance, with experience contributing to audit-ready processes and controls documentation.
• Ability to work cross-functionally and lead technical work autonomously across functions and with stakeholders at all levels.

An ideal candidate also has:

• Hands-on experience with an IGA/PAM platform.
• Experience supporting StateRAMP, FedRAMP, or SOX IT General Controls (ITGCs) in a fast-moving environment.
• Expertise building complex Workflows for automating complex IT Operations Processes. 
• Google Apps Manager (GAM) Experience. 
• Demonstrated experience with Workato Connector SDK or building custom connectors.
• Familiarity with Google Cloud Platform (GCP), Splunk, or Terraform for infrastructure automation and observability.
• Experience with SCIM provisioning patterns and troubleshooting across enterprise SaaS applications.
• Ability to build Splunk dashboards and alerts for operationalizing integrations and monitoring identity events.