Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California, known for its innovative washable rug design. They are seeking an operationally sharp Wholesale Project Manager to coordinate across various teams, ensuring timely and aligned wholesale launches while improving processes and facilitating programs.
Responsibilities:
- Orchestrate account onboarding end-to-end — coordinating across ops, logistics, finance, and other internal teams to get new wholesale partners up and running smoothly
- Serve as a key liaison between Account Managers and internal stakeholders, translating partner needs into actionable tasks and keeping everyone aligned
- Manage timelines, dependencies, and deliverables across multiple workstreams simultaneously
- Support the design and execution of wholesale programs, ensuring the right teams are involved at the right time
- Track program milestones and proactively surface blockers, risks, or gaps before they become problems
- Maintain clear documentation so that processes, decisions, and statuses are visible to all stakeholders
- Identify inefficiencies in how the wholesale function operates and develop practical solutions
- Build and refine repeatable processes for onboarding, fulfillment coordination, compliance, and other recurring workflows
- Create playbooks, SOPs, and tools that help the team scale without adding unnecessary complexity
Requirements:
- 3–5 years of experience in project/program management, wholesale operations, or a cross-functional coordination role — ideally within home goods, décor, or consumer products
- A natural ability to work across teams and functions, keeping projects moving without direct authority over stakeholders
- Strong process orientation — you spot inefficiencies, design better ways of working, and actually follow through on implementing them
- Excellent organizational skills with the ability to manage multiple workstreams and shifting priorities
- Clear, concise communicator — equally effective in a Slack thread, a status doc, or a cross-functional meeting
- Comfortable operating in ambiguity and building structure where it doesn't yet exist
- Proficient in Google Suite
- Familiarity with wholesale operations, retailer compliance requirements, or EDI processes
- Experience working closely with or in support of a sales or account management team
- Experience in e-commerce or direct-to-consumer technology environments
- Proficient in Airtable