NetSuite is a leading provider of cloud-based enterprise resource planning solutions, and they are seeking a Principal Industry Product Manager for Nonprofits & Organizations. This role involves defining product strategy and market direction for the nonprofit sector, focusing on AI-driven ERP solutions and engaging with various stakeholders to ensure successful implementation and adoption.
Responsibilities:
- Define and own the industry product strategy and roadmap direction for Nonprofits & Organizations within NetSuite ERP
- Identify critical needs of nonprofits, including fund accounting, compliance, transparency, and program impact tracking, and convert insights into clear strategic priorities
- Establish NetSuite’s point of view on how AI-enabled ERP solutions can transform mission delivery, efficiency, and stakeholder engagement for nonprofits
- Engage directly with nonprofit customers, sector partners, and thought leaders to validate strategy and guide roadmap decisions
- Influence analyst positioning, industry messaging, and executive narratives to reflect nonprofit sector priorities and differentiators
- Define AI-driven industry use cases across donor management, grant tracking, program impact analysis, fundraising efficiency, and regulatory compliance
- Collaborate with platform and AI teams to ensure the nonprofit sector’s needs drive investment decisions
- Innovate around ways AI and automation can increase transparency and operational efficiency for mission-driven organizations
- Drive development and ownership of platform applications for Nonprofit & Organizations industries
- Drive outcomes across sector ARR growth, pipeline influence, adoption, and account expansion within the nonprofit Industry
- Inform packaging, positioning, and GTM strategy through nonprofit-specific value propositions
- Provide strategic input into pricing, bundling, and monetization approaches tailored to the nonprofit sector
- Lead through influence—partnering with Engineering, Sales, Marketing, and Customer Success teams to align nonprofit strategy with product execution
- Provide clarity and prioritization that enables teams to efficiently deliver sector-focused enhancements and features
- Operate independently with limited guidance on approach, consistent with IC4 expectations
Requirements:
- Undergraduate degree in a relevant field
- 10+ years of experience in product management, product strategy, or industry solution leadership
- Knowledge or Expertise in nonprofit sector operations, funding models, program management, and regulatory frameworks
- Strong ERP background: NetSuite experience strongly preferred
- Experience with NetSuite SuiteCloud Platform and AI is strongly preferred
- Proven ability to define and scale industry-specific enterprise software solutions
- Demonstrated success operating at director-level altitude as an individual contributor
- Exceptional communication, executive presence, and stakeholder influence skills
- Comfortable operating in ambiguous, mission-driven environments
- Experience with AI-powered enterprise platforms
- Exposure to analyst relations or industry evangelism
- MBA or equivalent business education