Mid Market Solutions Engineer

Submittable is transforming how organizations create social impact through their innovative platform. They are seeking a Solutions Engineer to provide technical expertise and collaborate with Mid-Market customers to enhance their goals using Submittable's Grants Management solutions.

Responsibilities:

• Be a Trusted Advisor: Partner with prospects, customers, and stakeholders to ensure our solutions align with their technical and strategic goals, providing insights and recommendations that enhance both implementation and long-term outcomes
• Own the Technical Sales Process: Lead technical discovery, deliver compelling demos, build proofs of concept, and drive technical evaluations — ensuring seamless handoffs to Implementation and Customer Success teams
• Create Strategic Solutions: Design tailored solutions that demonstrate the transformative potential of Submittable's Grants Management products for nonprofit and corporate customers
• Foster Collaboration: Work cross-functionally with Sales, Product, Engineering, and Customer Success to deliver holistic, scalable solutions
• Own Pre-Sales Documentation & SOWs: Lead the creation of high-quality pre-sales documentation and Statements of Work that accurately scope projects and set customers up for success
• Maintain Expert-Level Platform Knowledge: Become a true product expert — understanding how Submittable's solutions solve customer problems and deliver value, with a commitment to continuous self-learning
• Inspire Action: Represent Submittable at conferences, webinars, and external engagements to highlight our mission and showcase the impact of our solutions
• Build Domain Expertise: Develop and maintain knowledge of our markets, competitors, industry-wide challenges, and ongoing trends

Requirements:

• 1+ years in a solutions engineering, solutions consulting, technical sales, or implementation role in SaaS environments (business software, grants management, or similar), with a focus on customer impact
• Proficiency in web technologies and familiarity with APIs, integrations, and cloud platforms
• Exceptional skills in presenting, writing, and explaining technical concepts to diverse audiences
• Strong interpersonal abilities, fostering trust and partnership with customers and internal teams
• A track record of thriving in fast-paced, evolving environments
• A self-starter ready to dive in on day one
• Experience in competitive sales motions; familiarity with MEDDPICC or equivalent value-selling frameworks is a strong plus