Growth Operations Associate

About Krank

Krank is changing the way heavy equipment is traded globally with its enterprise B2B SaaS tools, ranging from marketplaces, auction technology and AI driven inspections.

Backed by global investors and with leading international blue-chip clients, Krank’s quickly growing and looking for the best talent to join its UK team.

The Role

We're looking for an entrepreneurial operator to work directly with the Founding Team on growth and operations. The Growth Operations Associate is a broad, strategic and hands-on role to provide hands-on support across the full breadth of operations. This is a generalist role suited to someone who thrives in a fast-paced environment and wants exposure to every aspect of scaling a B2B SaaS company.

You'll work across Operations, GTM, Finance, HR and Legal - building processes, automating workflows, and helping the leadership team execute on growth priorities. There’ll also be involvement with special projects and direct access to senior management.

What You'll Do

Growth Operations

~ Work closely with Sales, Customer Success, Product and Marketing to support and execute scalable growth operations

~ Manage the sales tech stack and evaluate new tools to increase team efficiency; optimize CRM processes to improve data hygiene, pipeline visibility, and forecasting accuracy

~ Drive strategic planning, forecasting, reporting and performance tracking across the sales organization

~ Assist the GTM team with client support activities such as proposals, demos, onboarding activity and collateral

Business Operations

~ Work with the Founding Team to design, document, and execute new operational processes across the business

~ Identify inefficiencies and implement automation using no-code/low-code tools and AI

~ Manage vendor relationships and procurement

~ Collect, analyse and report operational data to identify improvements and drive efficiency

~ Assist with investor and board reporting

~ Support with financial reporting, month-end close and processing of invoices and expenses

~ Support fundraising preparation (data rooms, investor materials etc)

~ Support HR activities across the group including onboarding/offboarding, systems, workflows and documentation

~ Contribute to legal negotiations, drafting, reviewing and management of the legal function ~ Support with ISO 27001 and GDPR compliance and its audit preparation

What We're Looking For

Experience

~ 3-5 years in operations, business operations, growth or a generalist role in a high-growth environment

~ Exposure to at least three of: operations, finance, HR, legal, product

~ Experience at a B2B SaaS, marketplace, or technology companies preferred

~ Worked with startups and/ or has an entrepreneurial background

Skills

~ Adept with Microsoft Office, Xero and data analysis

~ Comfortable with CRMs and GTM tools

~ Comfortable using AI tools (ChatGPT, Claude, Copilot) to increase productivity

~ Excellent written and verbal communication

~ Ability to context-switch and prioritise competing demands

~ Nice to have experience in automation tools (Zapier, Make, n8n, or similar) and data or reporting tools (Power BI, SQL, dashboards)

Attributes

~ Bias for action - you solve problems rather than escalate them

~ Comfortable with ambiguity and incomplete information

~ High attention to detail without losing sight of the bigger picture

~ Genuinely curious about how businesses operate

What We Offer

~ Competitive salary

~ Life insurance, critical illness cover, and cycle-to-work scheme

~ Office based with the potential for remote working

~ 25 days holiday + bank holidays

~ Pension contribution

~ Potential for equity participation

~ Opportunity for career progression and to shape operations at a scaling company with global enterprise clients

Krank is an equal opportunity employer. We welcome applications from candidates of all backgrounds.