Key skills
AIAnalyticsSalesforceCRMERPAgileStakeholder ManagementCommunicationCollaborationSales
About this role
OSF Digital
is a leading digital transformation firm with a global footprint in 30+ countries and nearly 2000 employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions.
With rapidly growing, global expertise in enterprise connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey.
Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences.
We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work.
We are built on Six Core Values: 1) One team; 2) Results Anywhere; 3) Outperform; 4) OSF Excellence; 5) Driven By Change and; 6) OSF Strong.
This is a newly created role for an experienced Business Analyst to join our growing Japanese team as part of the APAC DC.
What you will bring:
- 5+ years of Business Analyst experience
- Proven consulting and project delivery experience with large scale implementations and development projects.
- The technical skills required to understand systems, data modelling and undertake configuration and testing.
- Strong understanding of business analysis methodologies and best practices.
- An innovative mind and a focus around the customer or user experience.
- You are comfortable running workshops within client organizations, presenting, training and building relationships at all levels of the business.
- The ability to elicit requirements and engage in solution design.
- Exceptional documentation skills and any prior experience with either an ERP or CRM is beneficial.
- IIBA or Agile BA and/or other Agile certifications (Advantageous)
- Previous Salesforce experience would be desirable but is not essential, however a desire to become an expert in it is.
Requirements
Skills & Competencies
- Excellent analytical and problem-solving skills.
- You are ambitious, keen to learn and grow.
- Strong communication and interpersonal abilities.
- Proficiency in requirements gathering and documentation.
- Ability to facilitate workshops and meetings with stakeholders.
- Effective collaboration and stakeholder management skills.
Benefits
Why join OSF Digital?
As a Salesforce Platinum Partner, we offer cutting-edge projects with a global impact. Gain expertise in diverse cloud platforms, including AI, and make a significant difference to clients.
- Deliver top-quality outcomes for renowned brands
- Join a diverse team of 2,500+ professionals around the world
- Foster teamwork and long-term customer relationships
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, marital status, or any other protected category in any of the jurisdictions in which we conduct business.