Own end-to-end business analysis and requirements management across accounts and deposits, translating business needs into clear user stories, specifications, and documentation
Drive the delivery of system upgrades, regulatory changes, and product enhancements, ensuring smooth implementation and change management
Manage JIRA boards and provide visibility on progress, priorities, and performance
Monitor product performance through data, dashboards, and KPIs, ensuring data quality and generating actionable insights
Conduct root cause analysis, resolve incidents, and continuously identify opportunities to simplify processes and improve solutions
Collaborate closely with Product Owners and IT teams to align priorities, refine backlogs, and ensure successful sprint execution
Act as a bridge between business and technical teams, supporting UAT and ensuring solutions meet customer expectations
Identify, assess, and mitigate risks while ensuring compliance with internal policies, legal requirements, and industry standards
Support audits, regulatory reviews, and business continuity processes
Requirements
Experience supporting the development and lifecycle management of banking products
Ability to define system functionalities and produce clear, structured requirements documentation
Strong cross-functional collaboration skills, with a focus on effective issue identification and resolution
Solid understanding of banking regulations and compliance requirements in the Baltic region
Proven capability in incident management and maintaining accurate, up-to-date product documentation
Excellent communication skills, enabling effective stakeholder engagement and delivery of training sessions
Experience working in agile delivery environments, contributing to iterative product development
Proactive, well-organized, and dedicated to continuous improvement
Fluency in Lithuanian is required, as this role involves close collaboration with local client support teams and working with local regulatory documentation
Fluent English is required in spoken and written communication due to working on the Pan-Baltic level
Benefits
Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored
More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc
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